Dr. Nidhi Sharma
SUBMITTED BY: Abhishek Sisodiya
132501 M.com 1st sem
CONSUMER PROTECTION ACT—1986
Consumer is at the core of business world in the present day economy. Quantity and quality of goods are produced as per the needs of the consumer. Advancement of any business unit depends on the satisfaction of the consumer. That product will be in great demand which gives maximum satisfaction to the consumer and so will be produced on large scale. As a result, the concerned production unit will develop and earn large profit. Despite the Fact that Importance of the consumer is widely recognized, he is deprived of his rights and privilege and is subjected to diverse kinds of exploitation. For instance exploitation in the form of short weight and measure poor quality of the product, adulteration, supply of fake goods, boarding and black marketing of the goods, delivery of goods not on schedule. Not only that, even doubtful and false advertisements are indulged into by the producers to attract consumers. With a view to protecting the consumers from such exploitation and making them aware of their rights, a method of consumer protection has been launched. Need for protection arid satisfaction of the consumer is now being widely recognized across the world. India has also adopted the concept of consumer protection more seriously.
Meaning of Consumer Protection:
Consumer protection means the protection of the consumers from their exploitation by the unfair trade practices of the producers/sellers. In fact, providing proper protection of the fundamental rights and Interests of the consumers, freeing them from exploitation, creating consumer awareness, consumer providing the right to clean business environment to the consumers by means of Legal amendments Is all that protection means, Consumer Protection Act In India:
In India, Central and State Governments have passed various legislative enactments regarding Consumer Protection. Among them, main Acts are: •Drug and Cosmetics Act 1940,
•Industries Development and Regulation Act 1951
•Indian Standards Institution (Certification Marks) Act 1952 •Essential Commodities (Supply) Act 1955
•The Trade and Merchandise Marks Act, 1958
•Monopolies and Restrictive Trade Practices Act
•Standards of Weights and Measures Act 1976
•Prevention of Black Marketing and Maintenance of Supplies of Essential Commodities Act 1980 •Standards of Weights and Measures (Enforcement) Act. 1985.
In spite of above Acts Interests of the consumers were not being properly safeguarded. There are many reasons for it, but main among them are two, First
Consumer in general had no knowledge about the authority to whom complaints under these acts were to be addressed. Second
To seek remedy under these various acts consumer had to take legal action Involving lot of time and money. Need was therefore felt to enact such a legislative measure as provide quick and less expensive remedy to the aggrieved consumer. Consequently, to protect properly the interest of the consumers and to settle quickly their disputes, in December 1986Consumer Protection Act was passed in India. It was enforced with effect from April 15,1987. Last amendment In the Act was made in. 2002.
SCOPE AND EXTENT OF THE ACT:
1. Except Jammu and Kashmir state, this Act extends to whole of India. 2. Provisions of this Act are In addition to the provisions made previously in the context of the consumers. 3. This Act shall apply to all goods and services that come under the...
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