Consumer Protection

Topics: Consumer protection, Hindustan Unilever Pages: 3 (400 words) Published: November 13, 2014

Total Number of Consumer Complaints Filed / Disposed 

since inception Under Consumer Protection Law

(Update on 01.08.2014)

Sl. No.
Name of Agency
Cases filed since inception
Cases disposed of since inception
Cases Pending
% of total Disposal
Remarks

1
National Commission 
89495
77770
11725
86.90%
 

2
State Commissions
645486
554341
91145
85.88%
 

3
District Forums
3442730
3176518
266212
92.27%
 

 
TOTAL
4177711
3808629
369082
91.17%
 

VAIBHAV BEDI V/S HINDUSTAN UNILEVER LIMITED (Consumer Protection Act.) Posted on May 28, 2014 by TEAM BBA
Vaibhav Bedi, 26 years old resident of new Delhi filled a case against the Hindustan Unileven Ltd. (HUL) in consumer court regarding cheating and mental harassment via companies product ‘AXE deo’. In this case,

Hindustan Unilever Ltd is a reputed company in FMCG sector having wide variety of its product. Company also groom the deodorant industry with the help of its sub brand ‘AXE’. Company went for advertisement showing the craziness of girls towards the AXE deo and AXE deo applied man. And create a good will by saying that attraction of girls after applying the AXE deo is called ‘AXE effect’. With this company also introduce products like deo, after shaving lotion, shower gel etc. Vaibhav bedi a resident of New Delhi also wanted to get centre of attraction in the mind of girls and as per the companies all instruction he started using all the products which comes under the sub brand of ‘AXE’. He used the AXE product for nearly 7 years as per the company’s prescription but as per the advertisement presentation, no girl turned up for him in real life. Vaibhav claims that he had been using all the Axe products as per the company’s instructions even since he first...
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