Conflicts management in work place
The purpose of this assignment is to critically analyze the conflicts in working place and try to understand organization behavior with respect to conflict effect. I also try to focus whether conflict is necessary or not by using range of theoretical perspectives and ideologies of conflict.
Conflicts are unpleasant, but it is a kind of force that ruling almost every aspect of our life. As time passes in every working relationship it is common to produce conflict (John Newstrom 2007, p.253). Conflict can arise from various sources and directions but it can emerge in short duration of time among people of any level, and it may require proper management. Conflict can be constructive or destructive depending on ability of management. Hence managers should be aware of it and must know when and how to stimulate conflict in better way to resolve from it in time. Conflict is defined as “[..] a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something the first party cares about” (Huczynski & Buchanan 2007, p.661). Every organization has some sets of rules for its existence and to stay competent in the market and its survival as they desired. For this organization should be stable, always integrated, well coordinated, order and unanimity. As we know that organization is a place where people work together to achieve a common goal. But to attain the goal everyone has to struggle, cooperate, obey rules, and always communicate with each other to complete the given task in time. But history shows that many organization fallen because of these interpersonal relationships of the people are not productive, cooperative, and satisfying which directly effects the reputation of the organization and creates a big problem for its growth. Many people believe that organization is interfered with conflicts and many other factors such as disintegration, antagonism, frequent changes, and divided loyalties. But it is also seen that people believe conflicts are necessary to perform organization effectively.
Let have a close look on conflict in organization and people point of view: WHY CONFLICT ARISE?
In any situation conflict can arise between two or more parties when they think opposite and feel themselves in opposition. Conflict can arise due to many factors. For example: To achieve the goal in time different people apply different methods and techniques, but some time because of disagreement among the people due to different experience can produce the conflict. It is an interpersonal process; “conflicts also arise due to tack inter-dependence, policies, ambiguity of roles and rules, personality differences, ineffective communication, the competition over scarce resources, and underlying differences in attitudes, beliefs, and experiences” (Huczynski & Buchanan 2007, p.661). Conflict can be functional or dysfunctional; we can consider it constructive or destructive depending on its management. But important question is whether conflict is necessary or not for any organization? Levels of Conflict:
In any working place conflict can be possible to occur within an employee, between individuals or groups, and across organizations as they compete. Sources of Conflict:
Organizational change, Different sets of values, Threats to status, Contrasting perceptions, Lack of trust, personality clashes, and personality differences.
IS CONFLICT NECESSARY EVIL OR NOT:
From many decades, there has much debate that concerning whether conflict within the organization is necessary or not. “Dean Tjosvold (2008) argued that conflict was inevitable aspect of all organizations; that properly conducted; it lead to a better understanding between individuals, as well as to better ways of working. Since conflict was essential to successful teamwork and organizational effectiveness, it should be welcomed and...
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