Conflict Resolution Worksheet
Complete the Resolving Conflicts in Teams simulation located on the SOC 110 student Web page for Week Four. Reflect on the experiences with different conflict management styles at K24, in Ch. 12 of Small Group and Team Communication, and on your own experiences. Answer the following questions.
1. What are your strengths in resolving conflict? My greatest strength in resolving conflict is the ability to bring a team together to focus on the issues rather than the personalities involved. I also come from a neutral standpoint when addressing conflict, and have been successful getting members in the team to remove all assumptions and stereotypes and meet me at the same neutral …show more content…
Which of the following conflict management styles did you select in managing conflict at K24? Check all that apply. Briefly describe why you selected each, or why you chose not to try a particular method. X Accommodation Didn’t attempt accommodation as there were two strongly opposing points of view and someone would have been unhappy
X Avoidance Didn’t attempt to avoid or nothing would have gotten resolved and there was a deadline
X Compromise Compromise was not an option due to the fact that the result had to be choosing or not choosing to go with Emily’s idea
X Competition I selected Competition first, as there were two competing ideas, and I needed to get all the information on the table about each and why the points of view were supported or not.
X Collaboration After hearing all of the information from both sides, I got the group to agree on the goal, then we analyzed each viewpoint to see why we should or shouldn’t support them as a team.
4. What was your dominant conflict management style? collaboration Was this style effective? Why or why not? This style was effective because it allowed the team to focus on the important issues at hand and analyze the facts after we agreed what the goal …show more content…
Being that I was able to complete several tasks, I switched with team members to accommodate them. Avoidance I have worked with team members who have always wanted to complain about projects after team meetings. I’ve picked up my cell phone right after the meetings and walked off to avoid the negativity Compromise I have wanted to meet with my study group on Fridays because it give me more time to work on our team assignments, but the team didn’t want to work on weekends, so we compromised and chose Monday, therefore it still gives us 2 days to work individually before class on Wednesday. Competition I’ve had a problem that was to be resolved by the team a few members had a different suggestion on how to complete the task. We’ve each went away and wrote down our solutions and then met as a team and let the team decided a whole which idea was best in moving