When we generally think of conflict it is a very negative thought about the team member. Usually there is arguing, yelling or disagreeing which can make others feel uncomfortable. Learning how to deal and handle these disagreements constructively will usually improve the productivity and create new ideas and help develop personality of other in the team. Each team will go through stages of growth and development. “Team conflict can be resolved quickly and effectively and only requires one key ingredient and that is a team leader who can diagnose a team within stages of team development and choose from an array of effective team leadership skills.” (Warren, Jon) Letting the team members get to know each other in forming better a workable group with the support and direction of the leader.
There are many stages in dealing with conflict. The start of the conflict is the storming stage which is dealing when the conflict starts, then norming stage will let the team members start to work out there differences and the leader should try to be there and be supportive for the group. Lastly the performing part is when the whole team can move forward and work together and then the leader can finally be supportive and directive.
When a conflict arises there are different approaches in handling the situations. When the conflict is beginning, it is best to deal with the problem so it does not get out of hand. Here is a list of different ways in trying to overcome a conflict (Swales, Cheri)
1. attack the problem not the team member
2. focus on what can