BC 465: Negotiation and Conflict Management
Jones International University
March 30, 2010
This paper is an assessment of a conflict that took place between The Boeing Company and one of its unions, The International Association of Machinist and Aerospace Workers in 2008.
Conflict Assessment Report
Profile The Boeing Company is the world's top aerospace company and the biggest manufacturer of commercial jetliners and military aircraft. The company designs and manufactures rotorcraft, electronic and defense systems, missiles, satellites, launching vehicles and advancing information and communication systems, and providing military and commercial airline support services (Boeing, 2010). Boeing has been a leader in the aerospace industry for over 100 years (Boeing, 2010). The business manufactures products such as the 737, 747, and 777 airplanes that are used in commercial airline travel. Boeing is a major service provider to commercial airlines, NASA, operates the Space Shuttle and International Space Station, and the United States government and its defense agencies. Boeing is organized into two divisions. The first division is Boeing Commercial Airplanes, which is comprised of commercial jetliners that service the globe. Boeing Commercial Airplanes is approximately 75 percent of the world fleet currently in service (Boeing, 2010). The second division is Boeing Integrated Defense Systems. The division provides defense systems, space system products, and supports the United States government and several defense agencies. Boeing is headquartered in Chicago, Illinois. The company employs over 157,000 people in the United States and in 70 countries (Boeing, 2010). Boeing has customers in more than 90 countries around the world (Boeing, 2010). Boeing’s mission statement is, “People working together as one global enterprise for aerospace leadership” (Boeing, 2010).
Nature of the