Preview

Conflict Management Report

Better Essays
Open Document
Open Document
1402 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Conflict Management Report
Conflict Management Report
XXXX XXXXXXX
XXX University
21st Century Leadership and Beyond | BUS320 A02

In the case under review for this report, Kate an employee felt as if though she had been discriminated against and needed some direction on how to best approach the situation.
I can definitely relate to Kate 's situation. I was the first African American person to work in the Biomedical Engineering Department at COA (Children 's of Alabama). at the time of my hire, there were several technicians working in our department with several years of experience and certifications. However, within the course of a few years all of those technicians left the department and a new wave of techs were hired. So, everybody in the department was basically new with the exception of our director who was offered a bigger and better position working for GE. At that time, I had the most seniority and experience of anyone in the department. There was only one other person that was close to me with regards to seniority who just happened to be Caucasian. He was offered an opportunity to interview for the position I was not. He eventually became the new director and worked to obtain his bachelors degree while working in the position.

I did not want to jump to conclusions at that time, maybe his performance during the time before the position became available was better than mine or maybe they just didn 't see leadership qualities in me. Although, my performance ratings were pretty high and our educational background and experience was pretty much the same. However, the fact remains that he was offered an opportunity that I was not until the very last minute when it was almost to late to apply and after my coworker had already interviewed and pretty much solidified the position. I really could have made a big deal out of the whole situation but gaining more knowledge and experience in the field was more important to me at the time. So, I continued



References: Lussier, R. (2016). Leadership: Theory, Application, and Skill Development [VitalSouce bookshelf version]. Retrieved from http://digitalbookshelf.argosy.edu/books/9781285011691/id/P6-398 Kleiner, D. S. (1994). The impact of discrimination laws on management liability for employment references. Review of Business, 15(2), 17. Retrieved from http://search.proquest.com/docview/220951604?accountid=34899 Speedupcareer.com (2014). Ethical Dilemmas In The Workplace [Website]. Retrieved from http://www.speedupcareer.com/articles/ethical-dilemmas-in-workplace.html Simmons. (2014). Interpersonal Conflict & Effective Communication [Website]. Retrieved from http://lifeesteem.org/wellness/wellness_conflict.html Nelson, R. (2003). Ethics and social issues in business: An updated communication perspective Retrieved from https://login.libproxy.edmc.edu/login?url=http://search.proquest.com/docview/213072843?accountid=34899

You May Also Find These Documents Helpful

  • Good Essays

    The disparate impact theory requires a plaintiff to demonstrate that an apparently neutral employment practice affects one group more harshly than another and that the practice is not justified by business necessity. A prima face case is established when the plaintiff identifies a specific employment practice to be challenged; and through relevant statistical analysis proves that the challenged practice has an adverse impact on a protected group. When it comes to the case, discrimination was seen, but never affects more than one…

    • 1228 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Employers must understand that the persons who evaluate and decide the outcome of employment discrimination cases (the EEOC investigator, federal or state judge, and/or jury) have keen senses of fairness and expect that employees will be treated in a fair manner. As a result, employers are exposed to substantial liability for any acts, including perceived acts, of discrimination in the workplace. Employers should take any charge of discrimination seriously and the employer must keep in mind that, at a minimum, it needs to have a legitimate, non-discriminatory reason for taking the action in question. In addition, an employer's response will be evaluated by persons who have a different perspective than the employer. What…

    • 964 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    References: DuBrin, A. (2013). Leadership: Research findings, practice, and skills (7th ed.). Mason, OH: South-Western.…

    • 1649 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    Mgmt 592

    • 758 Words
    • 4 Pages

    References: Leadership: Theory, Application, and Skill Development, chapter 1, Robert N. Lussier, Ph.D., Christopher F. Achua, D.B.A, 2007…

    • 758 Words
    • 4 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Given a simulated situation where a qualified minority candidate is denied employment based on the hiring manager's cultural prejudice and practice of discrimination, correctly assess the situation and recommend intervention strategies to correct the situation. Key Concepts • Define stereotyping, racial/cultural profiling, and marginalization. • • • • • 8 Discuss personal situations in which bias, prejudice, or discrimination warranted intervention. Identify the personal impact of individual, organizational, or societal inequalities.…

    • 356 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Is affirmative action fair? In 1974, a woman named Rose was truned down for a supervisory job in…

    • 709 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Runkel, Ross (n.d.). Disparate Treatment #15. Retrieved August 29, 2006, from Employment Law 101. Web site: http://www.lawmemo.com/101/2005/12/disparate_treat_1.html…

    • 1032 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    Legal

    • 2378 Words
    • 10 Pages

    Parker, Wendy. "LESSONS IN LOSING: RACE DISCRIMINATION IN EMPLOYMENT." Copyright (c) 2006 University of Notre Dame Notre Dame Law Review (2006): n. pag. Print.…

    • 2378 Words
    • 10 Pages
    Powerful Essays
  • Better Essays

    Agfunds Case Study

    • 2532 Words
    • 11 Pages

    This case study discusses a situation occurring at AgFunds, an accounting firm who like any firm, strives to be the best in their market. AgFunds handles a number of financial services, including accounting and investments for farmers across the country. This particular…

    • 2532 Words
    • 11 Pages
    Better Essays
  • Best Essays

    Policies and Diversity

    • 2261 Words
    • 10 Pages

    Maria’s ancestry is Latino and she has a strong distinctive accent. She filed a complaint in her company because she was eliminated as a candidate for a promotion. She thinks that she was unfairly treated for consideration of a promotion. She feels she was qualified for the promotion because of the years she worked for the company and she has the education qualification. Maria also claims that the reason for her job evaluation being low is because of built in bias on part of her white male supervisor, because she is the only Latina woman in the department. She alleges that the company is engaging in discriminatory practices. In Maria’s case, there are known prejudicial attitudes involved and individual discrimination. Prejudice is usually a negative attitude toward members of a particular group. Common features of prejudice include negative feelings, stereotyped beliefs, and a tendency to discriminate against members of the group (Bell, 2007). Her company has based their hiring decision on Maria’s supervisor reports of her tardiness, absence, and that she had been counseled on her negative attitude. Each time an incident happened she claims that there were family problems. Regardless of what Maria’s reason for her tardiness, as long as…

    • 2261 Words
    • 10 Pages
    Best Essays
  • Good Essays

    The statistics that can signify discrimination within an organization’s recruitment, hiring or promotionary practices are primarily applicant flow statistics and applicant stock statistics. These primary statistics were introduced as a way of determining whether staffing practices were having potentially illegal impacts on individuals because of race, sex, and many of the other protected class characteristics. Typically, statistical differentiations employed to establish cases of discrimination include flow statistics, which look at differences in proportions among groups related to various human resource practices (e.g., four-fifths rule), and stock statistics, which compare the employer's work force to the relevant labor market. Flow statistics…

    • 1274 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    Employment discrimination and harassment occurs in the workplace for a variety of reasons. The Civil Rights Act of 1964 identified race, sex, religion, and national origin as discrimination criteria. This paper will address those issues covered under the Civil Rights Act. When making an assessment concerning employment discrimination or harassment for any legal action, it is important to review the relevant legal standards and procedures.…

    • 153 Words
    • 1 Page
    Satisfactory Essays
  • Better Essays

    References: EEOC. (2003). Retrieved Nov. 06, 2005, from Filing a Charge of Discrimination Web site: http://www.eeoc.gov.…

    • 1167 Words
    • 5 Pages
    Better Essays
  • Good Essays

    ccld unit 3

    • 618 Words
    • 3 Pages

    2) Describe ways in which discrimination may deliberately or inadvertently occur in the work setting…

    • 618 Words
    • 3 Pages
    Good Essays
  • Good Essays

    In this case study we will be analyzing a conflict between coworkers from "Not on My Sabbath" by Joy Koesten. The situation involves a woman, Joan, who has been highly successful in the agency in which she works. A problem arises between her and her coworker/superior, Sue, who is seemingly jealous of Joan's quick success. Sue ends up making a change to Joan's job description that conflicts with her religious practices. We will be analyzing their goals, styles, tactics, and approaches to this conflict.…

    • 2593 Words
    • 11 Pages
    Good Essays