"Impact of effective conflict management on employee’s performance and productivity”.
This research work will be centering on effective conflict management, its impact on employee’s performance, productivity as well as resolution, linking to the management and employees of the organizations. Conflict can be regarded as disagreement regarding interests or ideas (Esquivel and Kleiner, 1997). Managing the conflict appears when the objectives, goals or interests of the individuals or groups are frustrated or about to frustrate. Conflict is an inevitable part of life since the goals of different stakeholders such as managers and staff are often incompatible (Jones et al 2000, Bagshaw, 1998).
There are many reasons of organization’s growth and decline. Among these one reason is “conflict”. There is no single reason of conflict in the organizations, it may be several, depends upon the nature and size of the organization. Conflict can arise upon even on minor difference of opinion and could cause a disaster to the organization. Effective conflict management is having a great impact on employees and organization’s performance and productivity. Conflict resolving is totally managerial skill.
For any organization to be effective and efficient in achieving its goals, the people in the organization need to be visionary what they deserve for. Beside this, having clear objectives for each group and individual is essential. Some time organizations are greatly struck by the problem known as “conflict”. It’s up to the organization to find ways of resolving these conflicts amongst people. All members of the organization need to find ways of minimizing such kind of situation. This could happen to any organization either public sector or private sector.
Conflict is a fact of life as people compete for jobs, resources, power, acknowledgement and security. According to Wilson (2002), those people or organizations that are able to manage