Conflict Can Benefit Group Work
Assessment Task:
Communication and Thought
Eunson maintains that although conflict can be destructive, it can also be a creative and positive force. Discuss the ways in which conflict can benefit group work. Include in your discussion at least two strategies that could be used to minimise any harmful effects of conflict in group work.
COR 109 Essay 1
Conflict can benefit group work, as it can be a creative and positive force when it is conducted in a constructive manner . Effective communication is paramount to facilitate constructive conflict resolution through the efficient implementation of conflict management strategies such as collaboration …show more content…
Effective communication or communication success according to Eunson (2009, p.9), is the ‘achievement of understanding between interacting individuals and groups’ (Eunson 2008, p.9); therefore that is, the intended message someone sentds is interpreted and received and understood by the receiver as it was meant to be. Successful communication involves the skilled use of language both verbally and non-verbally. Of equal importance to the use of language to get across the intended message, is the ability to listen efficiently and to act upon what is heard (Kafka 2001, p.7). With the use of successful communication, constructive conflict can help maintain affable relationships within group work, even if an agreeable outcome is not forthcoming immediately (Rothwell 2010, p.328). Beneficial disagreement occurs when a concern or issue is identified and effectively communicated to the group and is managed in a way where all group members views, ideas are valued and respected and leads to enhancing the groups goal (Engleberg & Wynn 1997, p.167). Successful conflict management is aided by effective communication in the implementation of conflict management strategies (Beebe & Masterson 2012, p243). This paragraph incorporates communication theory, though expression could be …show more content…
Negotiation according to Eunson (2008, p.493), is the ‘interaction between two sets of individuals, groups or nations to settle disagreements through compromise and concessions’ (Eunson 2008, p 493). Employing a negotiating strategy such as compromise, requires participants to sacrifice something for the benefit of the group; therefore it is not always the ideal or accepted approach as it can result in dissatisfaction and not necessarily attain the best long term solution (Galanes & Adams 2007, p.369). Negotiation can be useful in non-complex disagreements, as an alternative when a collaboration strategy has not been successful or when limited time for conflict resolution is available (Galanes & Adams 2007, p.369). Although negotiation and particularly compromise definitely has its place, collaboration as a strategy usually produces more group satisfaction, cohesion and more creative and positive outcomes to conflict resolution whilst reducing the potentially harmful effects of conflict in group work (Engleberg & Wynn 1997, p.167). Soundly
Communication and Thought
Eunson maintains that although conflict can be destructive, it can also be a creative and positive force. Discuss the ways in which conflict can benefit group work. Include in your discussion at least two strategies that could be used to minimise any harmful effects of conflict in group work.
COR 109 Essay 1
Conflict can benefit group work, as it can be a creative and positive force when it is conducted in a constructive manner . Effective communication is paramount to facilitate constructive conflict resolution through the efficient implementation of conflict management strategies such as collaboration …show more content…
Effective communication or communication success according to Eunson (2009, p.9), is the ‘achievement of understanding between interacting individuals and groups’ (Eunson 2008, p.9); therefore that is, the intended message someone sentds is interpreted and received and understood by the receiver as it was meant to be. Successful communication involves the skilled use of language both verbally and non-verbally. Of equal importance to the use of language to get across the intended message, is the ability to listen efficiently and to act upon what is heard (Kafka 2001, p.7). With the use of successful communication, constructive conflict can help maintain affable relationships within group work, even if an agreeable outcome is not forthcoming immediately (Rothwell 2010, p.328). Beneficial disagreement occurs when a concern or issue is identified and effectively communicated to the group and is managed in a way where all group members views, ideas are valued and respected and leads to enhancing the groups goal (Engleberg & Wynn 1997, p.167). Successful conflict management is aided by effective communication in the implementation of conflict management strategies (Beebe & Masterson 2012, p243). This paragraph incorporates communication theory, though expression could be …show more content…
Negotiation according to Eunson (2008, p.493), is the ‘interaction between two sets of individuals, groups or nations to settle disagreements through compromise and concessions’ (Eunson 2008, p 493). Employing a negotiating strategy such as compromise, requires participants to sacrifice something for the benefit of the group; therefore it is not always the ideal or accepted approach as it can result in dissatisfaction and not necessarily attain the best long term solution (Galanes & Adams 2007, p.369). Negotiation can be useful in non-complex disagreements, as an alternative when a collaboration strategy has not been successful or when limited time for conflict resolution is available (Galanes & Adams 2007, p.369). Although negotiation and particularly compromise definitely has its place, collaboration as a strategy usually produces more group satisfaction, cohesion and more creative and positive outcomes to conflict resolution whilst reducing the potentially harmful effects of conflict in group work (Engleberg & Wynn 1997, p.167). Soundly