What’s Your Solution?
Business Negotiation & Conflict Management
July 11, 2013
Definition of Conflict: verb (used without object)
1. to come into collision or disagreement; be contradictory, at variance, or in opposition; clash: The account of one eyewitness conflicted with that of the other. My class conflicts with my going to the concert.
2. to fight or contend; do battle.
3. a fight, battle, or struggle, especially a prolonged struggle; strife.
4. controversy; quarrel: conflicts between parties.
5. discord of action, feeling, or effect; antagonism or opposition, as of interests or principles: a conflict of ideas.
6. a striking together; collision.
7. incompatibility or interference, as of one idea, desire, event, or activity with another: a conflict in the schedule. (conflict., 2013)
Wilmot & Hocker (2001) define conflict as “an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce rewards, and interference from the other party in achieving their goals” (Wilmot & Hocker, 2001)
Within the realm of conflict management, there are two primary dimensions: assertiveness – which is derived from a concern for others; and competitiveness – which is derived from a concern for self. From these two realms, we find 5 conflict styles which include: avoidance (which is a lose-lose situation for both parties); accommodation (which is a lose-win situation); competition (which is a win-lose); compromise (also a lose – lose situation); and collaboration (which is a win-win situation for both parties).
I am the mother of a 16 year old boy, a 9 year old boy, and a 6 year old boy. I was divorced well over a year ago, and have been dating a man for 6 months. He adores the boys, and treats them very well, and they adore him in return. However, like many boys, my sons have begun pushing my boyfriend’s buttons, so to speak. When I