Conflict

Topics: Management, Game theory, Conflict Pages: 3 (824 words) Published: March 3, 2014
Conflict Management Styles
Kristin Thornton
CJA/444
January 27, 2014
William McCauley

Conflict Management Styles
Conflict occurs when someone has or is about to negatively affect something that another individual cares about. It is how individuals respond to and resolve conflict in the workplace that can limit or enable his or her success. If an individual understands conflict and the conflict patterns he or she may exhibit can empower him or her to make better decisions when he or she is facing a particular conflict. Conflict can occur through various sources, such as personality traits. Conflict styles

Individuals also have different conflict styles. For instance, an individual style of thinking or communicating may conflict with another individual’s style of thinking or communicating. However, it is easy to adapt to conflict in styles when and individual knows how. The Thomas Kilmann Conflict Mode Instrument is a model on how to handle certain conflict like individuals having different styles of thinking or communicating. The model is based on five conflict management styles; accommodating, avoiding, collaborating, competing, and compromising (Sources of Insight, 2011). Accommodating

Accommodating conflicts occurs when an individual cooperates at his or her own expense by working against his or her own goals, objectives, or desired outcomes (Wright State University, u.d.). This approach can help individuals work together and receive more knowledge if another individual is an expert in a particular field or has a better solution to the task the group is trying to accomplish. It can also be effective in achieving future relations with the other group members (Sources of Insight, 2011). Avoiding

The Avoiding approach is when an individual simply chooses to avoid the issue. This occurs when individuals are not helping other coworkers reach their goals, and the individual is not assertively pursuing his or her own. Typically the...

References: Robbins, S.P., & Judge, T.A. (2009). Organizational behavior (13th ed.) Upper Saddle River,
NJ. Pearson/Prentice Hall.
Sources of Insight (2011). Five conflict management styles at a glance. Retrieved from
http://sourcesofinsight.com/conflict-management-styles-at-a-glance/
Wright State University (u.d.). Conflict management style and strategy. Retrieved from
http://www.wright.edu/~scott.williams/LeaderLetter/conflict.htm#Conflict%20Management%20Strategies
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