Complete Business Case
Fakulti Sains Komputer
& Matematik
Faculty of Computer &
Mathematical Sciences
ASSIGNMENT 1
IT PROJECT MANAGEMENT
Program Code :CS2245A
Course Code : ITS510
Student Name : UMI ABIHA BT ZUBER : ENGKU NABILA SYAQIRAH : NURUL AIDA BT ARIFIN : NURSYAHIRATUL AKMA BT ABD MULOP
Prepared for
Lecturer: DR NORJANSALIKA JANOM
A. Introduction
Eagle express is a bus transportation company for everyone. They serve customer by selling a bus ticket and provide seat in a bus for the customer. The company is still do not have any system. For this time being, the staff do the booking ticket process manually. Firstly, the customer need to come to the counter and book their seat in the bus,destinations and date and they will get a ticket that are manually been write up by the staff. After having an interview with the company, we finally suggest them and propose them a new system that can help them to do their work. The new system will provide a features like seat booking, ticket update and print ticket system.
It is very tiring to use a manual system, where they need to work a lot with papers. Problem might arise when something happend to the papers. It is very hard to maintain manual system at this time, where a lots of people are using technology as their daily need. The manual system cannot be modified. The system is normally like that. They do not need anything except paper to help them to run the business. They are a few deficiency of the manual system. The process of manual system are taking too long time and it is not efficient.
B. Business Objective
The purpose of the project is to help the company to held their business smoothly without having any possible problem. The new system will make them improve their daily business operation. The other objective of the project is to help them in planning the process of
& Matematik
Faculty of Computer &
Mathematical Sciences
ASSIGNMENT 1
IT PROJECT MANAGEMENT
Program Code :CS2245A
Course Code : ITS510
Student Name : UMI ABIHA BT ZUBER : ENGKU NABILA SYAQIRAH : NURUL AIDA BT ARIFIN : NURSYAHIRATUL AKMA BT ABD MULOP
Prepared for
Lecturer: DR NORJANSALIKA JANOM
A. Introduction
Eagle express is a bus transportation company for everyone. They serve customer by selling a bus ticket and provide seat in a bus for the customer. The company is still do not have any system. For this time being, the staff do the booking ticket process manually. Firstly, the customer need to come to the counter and book their seat in the bus,destinations and date and they will get a ticket that are manually been write up by the staff. After having an interview with the company, we finally suggest them and propose them a new system that can help them to do their work. The new system will provide a features like seat booking, ticket update and print ticket system.
It is very tiring to use a manual system, where they need to work a lot with papers. Problem might arise when something happend to the papers. It is very hard to maintain manual system at this time, where a lots of people are using technology as their daily need. The manual system cannot be modified. The system is normally like that. They do not need anything except paper to help them to run the business. They are a few deficiency of the manual system. The process of manual system are taking too long time and it is not efficient.
B. Business Objective
The purpose of the project is to help the company to held their business smoothly without having any possible problem. The new system will make them improve their daily business operation. The other objective of the project is to help them in planning the process of