Complain Letter

Satisfactory Essays
|Email name: Faridah@zomedia.com.sg |To: DidiKan@sony.com.sg |
|Date: 11/05/2012 |CC: DavePraveen@zomedia.con.sg |
| |BCC: |
| |Subject: Promotion of new Sony Vaio Z laptops for business |

Dear Mr Didi Kan,

Referring to your email dated 21 April 2009, we are interested in purchasing 40 laptops from your company. Our company has expanded and we are looking to replace the existing laptop and purchase new one.

We are a digital media company focus on creating animations for commercials customer. We are looking at laptops that have a 3D display, higher definition memory card and a minimum of 64 frames per second for the graphic card. We are also interested in purchasing the laptop you have recommended us. However we would like to enquire if it would be possible to upgrade HDD size should we purchase the VGN-TF110J model recommended.

We would also like to find out if there is any discount for bulk purchase and whether they will be delivery charges involve. In addition we would like to enquire if you have any service center base in Malaysia as our graphic design animator travel there very often to do commercial presentation. Finally we would like to know about the mode of payment.

Please do send us the quotation as soon as possible as we are going to start our new office operation and need the laptop by the end of June 2009. We hope to hear from you soon. You can contact me at my office number 64758675 during office hours.

Yours Sincerely

Faridah Said
Purchasing

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