NEW YORK UNIVERSITY
COMPETITIVE ADVANTAGE FROM OPERATIONS
This syllabus is tentative and subject to change.
INSTRUCTOR: Josh Reed, Room KMC 8-79, (212) 998-0584 email@example.com
TEACHING ASSISTANT: OFFICE HOURS:
REQUIRED COURSE MATERIALS:
CUSTOM TEXT: Competitive Advantage from Operations (Sixth Edition) a customized text created for Stern students including
Chapters from Heizer and Render, Operations Management, 9th edition, Prentice Hall, 2008
NYU Cases and Readings
Harvard Cases and Readings.
The package was prepared by Pearson Custom Publishing.
COMPUTER SOFTWARE: EXCEL
CUSTOM TEXT: COMPETITIVE ADVANTAGE FROM OPERATIONS,
Pearson Custom Publishing; 2006.
COMPUTER SOFTWARE: NYU Software Packages
HARVARD CASES (Included in Custom Text)
BENIHANA OF TOKYO
KRISTEN'S COOKIE CO.
BLANCHARD IMPORTING AND DISTRIBUTING COMPANY, INC.
L.L. BEAN, INC.
DELL DIRECT. †
NYU STERN CASE
THE FORD-FIRESTONE CASE
OTHER MATERIAL (Included in Custom Text)
TERMS USED IN OPERATIONS MANAGEMENT
ANALYSIS OF OPERATIONS
FCN SECURITIES DEMO (A), (B) AND (C)
WAITING LINE MANAGEMENT TABLE
FIRST CITY NATIONAL BANK
SOUTH TREE ELECTRONICS
XENON (on blackboard)
THE GOAL, Third Edition (Buy in Bookstore), Eliyahu M. Goldratt and Jeff Cox, North River Press, Inc. 2004.
Integrity is critical to the learning process and to all that we do here at NYU Stern. All students are expected to abide by the NYU Stern Student Code of Conduct. A student’s responsibilities include, but are not limited to:
A duty to acknowledge the work and efforts of others when submitting work as one’s own. Ideas, data, direct quotations, paraphrasing, creative expression, or any other