STERN SCHOOL OF BUSINESS
NEW YORK UNIVERSITY
COMPETITIVE ADVANTAGE FROM OPERATIONS
This syllabus is tentative and subject to change.
INSTRUCTOR: Josh Reed, Room KMC 8-79, (212) 998-0584
REQUIRED COURSE MATERIALS:
CUSTOM TEXT: Competitive Advantage from Operations (Sixth Edition) a customized text created for Stern students including
Chapters from Heizer and Render, Operations Management, 9th edition, Prentice Hall, 2008 NYU Cases and Readings
Harvard Cases and Readings.
The package was prepared by Pearson Custom Publishing.
COMPUTER SOFTWARE: EXCEL
COMPETITIVE ADVANTAGE FROM OPERATIONS,
Pearson Custom Publishing; 2006.
COMPUTER SOFTWARE: NYU Software Packages
HARVARD CASES (Included in Custom Text)
BENIHANA OF TOKYO
KRISTEN'S COOKIE CO.
BLANCHARD IMPORTING AND DISTRIBUTING COMPANY, INC.
L.L. BEAN, INC.
DELL DIRECT. †
NYU STERN CASE
THE FORD-FIRESTONE CASE
OTHER MATERIAL (Included in Custom Text)
TERMS USED IN OPERATIONS MANAGEMENT
ANALYSIS OF OPERATIONS
FCN SECURITIES DEMO (A), (B) AND (C)
WAITING LINE MANAGEMENT TABLE
FIRST CITY NATIONAL BANK
SOUTH TREE ELECTRONICS
XENON (on blackboard)
THE GOAL, Third Edition (Buy in Bookstore), Eliyahu M. Goldratt and Jeff Cox, North River Press, Inc. 2004.
Integrity is critical to the learning process and to all that we do here at NYU Stern. All students are expected to abide by the NYU Stern Student Code of Conduct. A student’s responsibilities include, but are not limited to: A duty to acknowledge the work and efforts of others when submitting work as one’s own. Ideas, data, direct quotations, paraphrasing, creative expression, or any other incorporation of the work of others must be clearly referenced. A duty to exercise the utmost integrity when preparing for and completing examinations, including an obligation to report any observed violations.
Please see www.stern.nyu.edu/uc/codeofconduct for more information.
Class Participation, Attendance, Quizzes
Mid-Term Examination I
Mid-Term Examination II
Mid-Term Examination III
A note about grading:
At NYU Stern we seek to teach challenging courses that allow students to demonstrate differential mastery of the subject matter. Assigning grades that reward excellence and reflect differences in performance is important to ensuring the integrity of our curriculum.
In core courses, our faculty have adopted a standard of rigor for teaching where:
25-35% of students can expect to receive A’s for excellent work 50-70% of students can expect to receive B’s for good or very good work 5-15% of students can expect to receive C’s or less for adequate or below work
REGRADING OF EXAMS
If a student feels that an inadvertent error has been made in the grading of an individual assignment or in assessing an overall course grade, a request to have that the grade be re-evaluated may be submitted. Students should submit such requests in writing to the professor within 7 days of receiving the grade, including a brief written statement of why he or she believes that an error in grading has been made.
You will be assigned homework on a class by class basis for each topic. The homework assignments are due on the dates (sessions) where the assignments appear in the syllabus. Only assignments that are specifically designated as SUBMIT are to be handed-in at the beginning of class. Keep a copy of all homework submitted for reference during class.
Homeworks will be graded on a scale out of 10 and will not be accepted late. They must be prepared individually in order to...
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