1) Briefly describe the company you researched, its compensation strategy, best practices they are applying, and compensation-related challenges they are facing. Marriott International, Inc.-formed in 1993 when Marriott Corporation split into two separate companies-is the world's leading lodging and contract services company. Marriott International has two operating groups: Marriott Lodging, which generates about 60 percent of company revenue, and the Marriott Service Group, its contract services operation. Marriott Lodging manages or franchises more than 1,350 lodging properties under 10 hotel brands worldwide. It also operates more than 30 timeshare vacation properties through Marriott Vacation Club International, and 25 U.S. conference centers through Marriott Conference Centers. The Marriott Service Group includes Marriott Management Services, which provides food and facilities management for business, education, and health care clients; Marriott Senior Living Services, which manages 75 senior living communities; and Marriott Distribution Services, which operates 15 distribution centers nationwide that provide food and related products to internal Marriott and external clients. Marriottinternational.com
Culture and Global Diversity and Inclusion
Marriott founder, J. Willard Marriott coached managers to “take care of your employees and they’ll take care of guests.” It’s this philosophy that is the cornerstone of our culture and the foundation of our success. We are committed to providing an environment where employees have the opportunity to achieve their potential, are highly engaged and are empowered to deliver great guest service. We are proud that our inclusive culture is the main ingredient that sets us apart from other companies. We know that when our employees feel valued and respected, they'll help make our guests feel that way too. At Marriott, everything they do is built on their culture of “people first.” From investing in their employees’ health and well being, to rewards for hard work and recognition for length and talent in service, Marriott is proud to reward and recognize their employees for the work they do everyday. In addition to competitive benefit packages (which may vary by country according to employment laws and practices) Marriott employees enjoy: Valuable room rate, food and beverage, and retail discounts at global Marriott locations Well-known training and learning opportunities and educational assistance to ensure you’re equipped to do your job and prepared for the next step in your career Employees for the work they do everyday.
In addition to competitive benefit packages (which may vary by country according to employment laws and practices) Marriott employees enjoy: Valuable room rate, food and beverage, and retail discounts at global Marriott locations Well-known training and learning opportunities and educational assistance to ensure you’re equipped to do your job and prepared for the next step in your career Workplace Recognition
At Marriott they recognize their employees for their commitment to delivering exceptional guest experiences and their passion for our business, including recognition of: Non-management employees who demonstrate outstanding commitment to our guests, and recognition of managers who demonstrate exceptional leadership each quarter. Employees for their contributions to the success of their location as well as demonstrating commitment to their local communities. Years of service, at 5 year intervals.
Employees with 25 years of service with free weekend stays at Marriott properties around the world. Best practices and related challenges
As one of the world's largest hotel brands, Marriott International employs approximately 110,000 associates in its 700 managed U.S. hotels. With a large staff and significant safety challenges, Marriott has developed a sophisticated and innovative workers' compensation program, recognized by the 2007...
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