Preview

Company Profile of Pacific Coffee

Good Essays
Open Document
Open Document
525 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Company Profile of Pacific Coffee
The idea of Pacific Coffee was inspired by the coffee culture of Seattle, where coffeehouses were community hubs, serving great Italian espresso based coffee in generous western culture sizes, with informality and a friendly attitude.

Pacific Coffee is one of the leading coffee chains in Hong Kong, with retail outlets in Hong Kong, China and Singapore. Since opening its first outlet in 1992, the chain has played an instrumental role in bringing a coffee drinking culture to Hong Kong.With comfortable sofas, soft lighting, soothing music and internet facilities in all its shops, customers can enjoy the premium quality coffee in such a relaxed atmosphere.It also sells its branded products to wholesale accounts and provides coffee service to corporate customers including banks, airlines, clubs and multinational companies.

In addition, Pacific Coffee is engaged in the wholesale of selected coffee beans in Hong Kong, Macau and Singapore.

The group is owned by computer distributor Chevalier Pacific, formerly Chevalier iTech. It acquired the chain from founder Thomas Neir for HK$205 million in 2005. In June 2010, China Resources Enterprise, Limited (CRE) and Chevalier have forged a partnership to further expand the Pacific Coffee business in the Chinese Mainland with CRE being a major shareholder and to have Pacific Coffee developed under the umbrella of CRE’s Retail Business Unit.
Products & Services

Products:
Roasted whole bean coffee
Specialty coffee
Cold beverages
Baked goods and pastries
Snacks
Coffee-related hardware and supplies

Services:
Retail
Wholesale of coffee and coffee beans

Situation analysis

Pacific Coffee is positioned as an “Affordable Luxury” by providing passionate services, superior products and a cozy ambiance to accompany the Perfect Cup of Coffee.

Building on the strength of its brand and retail network in Hong Kong, Singapore and the Chinese Mainland, Pacific Coffee successfully launched its wholesale division in

You May Also Find These Documents Helpful

  • Better Essays

    Established in 2008, Tierra Mia has quickly spread in Southern California and we are now making our way to Northern California. We first opened our doors in a small building location located in South Gate, Ca. From the very start, people loved the Latin taste in their coffee and it was the new hang out spot. Our mission, “To provide the freshest and best coffee, beverages, and pastries in a setting that is comfortable, contemporary, and highly reflective of Latin American culture.”. And from the looks of it, we have achieved our mission. Not only does Tierra Mia provide…

    • 1700 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    Starbucks vs Dunkin Donuts

    • 4779 Words
    • 16 Pages

    This study gives a brief review of the U.S. and international coffee shop industry. The coffee industry includes 20,000 stores with combined revenue of $11 billion. Approximately 20 million people work in the coffee industry worldwide. The coffee industry is very concentrated at the top and fragmented at the bottom with the top 50 companies taking up to 70% of the sales. Starbucks lead the way with over 16,680 stores worldwide; and there are some other competitors following them very close.…

    • 4779 Words
    • 16 Pages
    Powerful Essays
  • Satisfactory Essays

    China has a tea-drinking culture, and tea has dominated for centuries. The coffee consumption in China is relatively low and although the coffee consumption is growing in some particular cities in China e.g. Shanghai and Beijing. The coffee market giant such as Starbucks has already had 500 shops in China and Chinese people are more attracted by the Starbucks image and experience than to the coffee itself. Michel’s may face the difficulties when operating in Chin in China. First, the key source of competitive advantage of Michel’s is about its successful franchising system, which prepared in a central bakery and then delivered to the franchisee’s stores and hence franchisees need only minimal preparations to start their business. However, this competitive advantage may blur because of the issues of logistic and bakery set up (localized central bakery). If Michel’s could not deal with those issues, which comprised with their competitive advantage, results in less attractive and profitable of the brand. Therefore, it is hard to Michel’s to maintain its competitive advantages to compete with other coffee giants in this case- Starbucks, which has invested heavily in the brand development as one of the key competitive advantage in China. In addition, the franchise system in China is not mature; the local managers don’t have much managerial skill to understand the franchise concept, and often they might do what they want to regardless the franchise agreement, which may cause the inconsistent brand image and operations between home and host country. Before Michel’s initial launch into…

    • 402 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Green Mountain Case

    • 709 Words
    • 3 Pages

    Due to the nature of the still fledgling industry, new suppliers of premium coffee are entering the market all the time. Companies in…

    • 709 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    MGT 230 Week 1 Reflection

    • 425 Words
    • 2 Pages

    What comes to mind when you think of coffee? The first think that comes to mind is Starbucks. For over thirty decades Starbucks has been in the business of selling top quality coffee, Tazo teas, and fine pastries. From 1971 when Starbucks first store opened in Seattle’s Pike Place Market to today where there are 17,651 stores, as of July 1, 2012, Starbucks has focused on globalization through technology, innovation, diversity and ethics to be where they currently are now (Starbucks, 2013) .…

    • 425 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Mgt/230 Week 3

    • 867 Words
    • 4 Pages

    Billions of people across the globe choose to have a cup of coffee each morning to start the day or as a morning work break but coffee has become more than just a drink. Coffee has become an ingrained part of various cultures and coffee shops can be found in most every city around the world. It is little wonder that coffee ranks among the world’s largest commodity markets second only to oil ("Dangerous Grounds: About the Show", 2013). Given diversity and competition in the market, the small startup company of Custom Coffee & Chocolate will require a clear mission statement, detailed business analysis, and tactical plans that will help it to increase market share within the Seattle community.…

    • 867 Words
    • 4 Pages
    Good Essays
  • Good Essays

    FINAl YEAR PROJECT

    • 1994 Words
    • 8 Pages

    F. Extensive store network, 90 shops are owned by Pacific Coffee directly. The company franchises and licenses 8 shops. It has developed excellent skills in franchise management.…

    • 1994 Words
    • 8 Pages
    Good Essays
  • Better Essays

    The story of Starbucks coffee history begins in Seattle in 1971 when the first Starbucks opened at Pike Place Market, which is Seattle's and the Nation's oldest Farmer's Market. At this time the company was a local coffee roasting facility. That remained their core business until 1982 when Howard Schulz joined the company. He was the new marketing executive and began right away to convince more and more local cafes, upscale restaurants, and hotels to buy Starbucks coffee. The turning point for the company and the beginning of coffee history should be one year later when Schulz traveled through Italy. He got inspired by the Italian coffee bar tradition to serve fresh brewed Espresso and Cappuccino. He convinced the Starbucks founders to give his idea a chance and in 1985 he opened the first coffee bar in Seattle, named Il Giornale. (Wilson)…

    • 1739 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    A small coffee shop was opened in 1971 by three men, Zev Siegl, Gordon Bowker, and Jerry Baldwin in Seattle’s Pike Place Market; they named the shop Starbucks Coffee, Tea, and Spices. The retail company was successful in the sale of tea, spices, ground coffee, and roasted whole bean coffee. However, in 1980 Siegl sold his part of the business. In 1982, Baldwin hired Howard Schultz, a salesperson of plastic, into the Starbucks venture. After experiencing popular espresso bars in Milan while on a business trip Schultz discovers the potential for Seattle. Finally, Schultz shares his discovery of lattes and mochas with Seattle and the city instantly become fans of coffee (Gourmet Coffee Zone.com, 2008).…

    • 3380 Words
    • 14 Pages
    Powerful Essays
  • Satisfactory Essays

    Coffee culture become extensive currently. The coffee shop keep expanding and the coffee market keep their development. However, Starbucks, Pacific Coffee monopolizes the coffee industry and only focus on middle-class market. It neglect the grassroots democracy, especially the students. To view as a student, coffee usually is a drink that keep us awake.…

    • 53 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    Starbucks Culture

    • 989 Words
    • 4 Pages

    It is not so often that a coffee house gets to tell so much about culture. Think about a Russian coffee house that can tell foreigners about our lifestyle and our character, about things that are important to us in business and in personal relations, in gastronomical tastes and political affairs… I would not dare to name one. Yet when I think of American culture, I marvel at how interestingly it is reflected in Starbucks, the most famous and the largest coffee and coffee house chain in the world.…

    • 989 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Internal Development: Expansion of the company both domestically and internationally. After opening several stores within the United States, Starbucks decided to explore and penetrate the European and Asia market. Overseas expansion began with stores location in Japan, Hawaii and Singapore. Behind the United States, China is seen as the country that will have the most Starbucks locations…

    • 640 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Culture and Starbucks

    • 1411 Words
    • 6 Pages

    high-quality customer service. Right now, Starbucks is known around the world but its expansion plans are still not finished. The company seems to be invincible and promising in the coffee industry right now as it already has 6,000 outlets in 28 countries with 1,200 of them are internationally situated. Starbucks' expansion dreams as it is currently known in three continents have come true. The success of the company in China is an exemplary example of how a Western company can triumph over cultural obstacles especially in the Eastern/Oriental part of the world. While China never even recognized a "coffee culture" a few years ago, now, they even acquired the "Starbucks culture". This coffee shop, which causes cultural concerns in Italy because of threatening to change the Italians' lifestyle of drinking coffee while walking in the streets or relaxing, has been successful in its endeavors to globalize its products.…

    • 1411 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    History of Oldtown

    • 1096 Words
    • 5 Pages

    In 2000, the “OLDTOWN” brand of 3-in-1 instant coffee mix is the first export to Singapore.…

    • 1096 Words
    • 5 Pages
    Powerful Essays
  • Satisfactory Essays

    Company Profile

    • 709 Words
    • 3 Pages

    In 2000, White Cafe obtained Halal Certificate from Islamic Religious Department. In 2003, OLDTOWN successfully commerciallzed their own formulated blend of 3-in-1 instant milk tea for the retail market under the ‘OLDTOWN’ brand name. In view of expanding OLDTOWN manufacturing activities, they incorporated Gongga Food in 2003 and commenced operating in 2004 manufacturing roasted coffee powder for the food service sector using the Group’s propriety been roasting process. In addition, the food service sector, their roasted coffee powder is also marketed to their to the retail sector under the ‘NANYANG’ brand. In 2004, 3-in-1 instant coffee export to United State, Canada and United Kingdom. Subsequently in 2005, Taiwan and Indonesia market. In the same year, the group’s strategy of capitalizing and reinforcing ‘OLD TOWN WHITE COFFEE’ brand in the food service industry. Kopitam Asia Pacific commenced operation in the licensing, supply of the food, beverage and other items and provision of…

    • 709 Words
    • 3 Pages
    Satisfactory Essays