Communications Paper
Topics: Communication, Nonverbal communication, Sociology / Pages: 7 (1731 words) / Published: Jul 15th, 2014

GROUP COMMUNICATION MEMO
Team C
Communication for Accountants - ACC/530
March 31, 2014
Aileen Smith

MEMO

To: Incoming Manager

From: Outgoing Manager

Date: 03/31/2014

Re: Group Formation and Communication

I would like to congratulate you on your new management position. One of the responsibilities will be to introduce new employees in the organization to their teammates. I have attached some information that should prove helpful in this regard, and that has been beneficial to me in learning about group formation and communication: • Five stages of group development • How relationships form in groups • Barriers to group communication • Techniques to overcome barriers • Enhancing communication

HOW TO OVERCOME COMMUNICATION BARRIERS
Communication skills learned in childhood, cultural background, and gender differences affect people within the organization. Managers who are cognizant of these differences can choose among several available techniques to improve communication, creativity, and ultimately organizational performance. Management at all levels of the organization encourage employees to communicate face-to-face because nonverbal cues such as body language convey more meaning compared to over the phone and email interaction as well as use language and communication channels that fit the audience and occasion which entails group development. Diversity training in the workplace is often associated with tolerance (“Overcome Barriers to Improve Interaction”, 2010). In the past, the organization has successfully used such training to educate new hires and existing employees about various workplace communication barriers and how to effectively overcome them. The training specifically addressed the fact that other employees may have a different perspective. Therefore, receiving and providing feedback is critical to ensure common understanding. Management at all levels of the



References: Overcome barriers to improve interaction. (2010, September 19). The Register-Guard. Retrieved from http://search.proquest.com/docview/758465189?accountid=458.

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