Communication and Communication Styles
What is Communication and Communication Styles? Communication according to Webster Dictionary is defined as a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior (Merriem-Webster). Communication can be verbal and in this day in age text and email. Communication styles are the behaviors in communication that are observed by others. This paper will discuss communication, the four types of communication styles, why communication styles matter and how to improve on them. Four Types of Communication Styles The four types of communication styles include passive, passive aggressive, assertive and assertive. Below you will find the definitions of each: * The Passive Style: Communication is done in an apologetic, timid manner that leads to being disregarded by others. * The Passive Aggressive Style: This style is similar to the passive style in that they hide their real thoughts in feelings but in turn will express these thoughts and feeling indirectly through often negative actions. (e.g. talking behind backs, causing conflicts indirectly, “getting even” in an indirect manner) (Dr. D. A. Williams and Dr. M. Carey). * The Aggressive Style: This style is characterized by an individual being argumentive, threatening, fighting, and having a tendency to interrupt during conversing. Individuals who communicate in this style have no problems with standing up for themselves and communication just how they feel. * The Assertive Style: This style is the healthiest and most balanced communication style. This style is characterized expression of feelings, self-pride, and self-regard, while at the same time being considerate of others (Dr. D. A. Williams and Dr. M. Carey).
Communication styles that can lead to problems are: the aggressive style, the passive style, and the passive-aggressive style (Dr. D. A. Williams and Dr. M.
References: Dr. D. A. Williams and Dr. M. Carey. Getting the Most Out of Your Interactions with Others. : Use effective communication. Retrieved from http://www.med.umich.edu/painresearch/patients/Communication.pdf Kapusta, M. Ph. D. Why Communication Matters. Retrieve from http://www.studentaffairs.pitt.edu/sites/default/files/PDFsandForms/OCC/WhyCommuni cationMatters.pdf Merriem-Webster Dictionary. Communication Definition. Retrieved from http://www.merriam-webster.com/dictionary/common