Claire Sherwood- Sunday, 25th September 2011
Unit SHC 31: Promote communication in health, social care or children’s and young people’s setting
1. Understand why effective communication is important in the work setting.
The purpose of my report is to identify the different reasons people communicate and to explain how communication affects relationships in the work setting.
People communicate for different reasons; these reasons vary and are as follows; * To maintain and promote good working relationships
* To encourage the children to communicate effectively
* To share knowledge and information
* To ensure that everybody knows where they stand
* To get their point across and ensure safety in the work environment * To help people understand how you are feeling and act accordingly * To work together
* To prevent errors
* Express your wants and needs
* To help build and maintain trust
* To negotiate and liaise with others
Without communication the world would be a lonely place and communication is particularly important in the work setting as it can affect the relationships you build. Team communication is important as it is important to keep everyone in the group knowledgeable about what is going on within that group. As I would be communicating with parents, colleagues, children and other professionals (i.e. health visitors, speech and language therapists, social workers, other schools, Police and other governing bodies) it is important that everybody is provided the information they need.
Communication is vital to establishing effective relationships in the work setting. It would allow you to expect support from your colleagues and to provide them with the necessary support in times of stress and difficulty.
Effective communication can help promote and create a positive working environment. The ‘CACHE Level 3 Diploma: Children’s and Young People’s Workforce’ identifies...
Bibliography: 1. Children and Young People’s Workforce- Hodder Education, 2011
[ 2 ]. Hodder Education 2011 ‘Children and Young People’s Workforce’ – pages 2-3
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