This paper aims at presenting the high importance that communication bears in the well functioning of an organization. It is also an attempt to provide an analysis of the barriers that are involved during a situation that prevents effective communication between different units of a organization and how the lack of communication competence might affect in a negative manner not only the efficiency of the work of the involved units but the working atmosphere and the achievement of the ultimate goal of the organization as a whole. In addition, it identifies the style of communication that is adopted in the case of a lack of effective communication situation between these two departments of an organization and how the verbal and non verbal behavior patterns are involved. Finally it illustrates how these barriers to effective communication are lifted and the normality of communication is restored again proving beneficial to the successful completion of the business year for an organization affected by the lack of communication between its own units.
The paper begins with a section which attempts to provide a definition of communication and a short description of the most prominent theories on communication. The next section continues with the narration of a life experienced example describing a situation of lack effective communication occurring between two departments of a business organization and how this lack of communication affected the proper functioning and the working atmosphere of this organization. Finally this section describes the tools that were used to lift the barriers to effective communication and to restore the communication channels resulting beneficial for the harmony of the working atmosphere and the