Communication is an essential part of everyday life, without an effect way to communicate days would consist of error, misguidance and misunderstanding. Communication could not be more paramount than in a nursery setting; an environment which contains children and adults from all walks of life. Many factors complicate effective communication, from practical factors such as level of speaking ability and native language, to the interpretation of communication and how it is perceived due to factors such as religion and class. The relationship between nursery practitioner and child, and the communication which facilities such, is fundamental to the learning, happiness and safety of that child. Similarly, the relationship between nursery practitioner and parent, dictates the trust and consistency in care for a child. Effective communication between staff ensures team work and a continuity of care that must be maintained. In this essay, the role of communication in a nursery setting will be explored, from the reasons for communication, to how this is achieved to meet individual needs. Confidentiality will also be discussed, and the role it has within the nursery setting, and the problems that can arise.
There is a multitude of reasons for people to communicate, simplified to the following categories: •
I.e. Emotions, feelings, opinions, needs and preferences
To share Information
I.e. Important information, instructions and advice.
To build relationships
I.e. Reassurance, compliments, share experiences, encouragement, show value, build trust and team work. •
To understand and be understood
There are four key relationship governing success in a nursery. The effect of communication on these relationships differs in each situation, but is equally important in each. •
Child and staff member.
Children have the obvious hindrance to communication of not being able to read, write, and in most case talk fluently. Thus, other means of communication are fundamental to their wellbeing. Body language, including pulling faces, laughter, crying etc., is a child’s most instantaneous form of communication. Learning a Childs typical reaction and responses (facial expressions and body language) helps a nursery practitioner read a Childs reaction as a form of communication.
A nursery practitioner must be clear and expressive when verbally communicating with a child; this could take the form of pointing at objects or materials to aid understanding, using a different type of voice in certain scenarios, such as loud and strong if a child is in danger or misbehaving. In order to engage a child attention, it is essential to crouch to their level, maintaining eye contact and raising eyebrows when talking allowing the child to innately know they are being communicated to.
A good relationship with the children in the nursery is vital, their trust in the staff ensures their happiness and wellbeing, and an effective line of communication means they are in a safe environment where they can learn and be nurtured.
Staff member to parents.
Communication with parents can take other forms than verbal, such as letters and emails. The most common form is through hand-overs at the end of the day, meetings and letters. Though at this point the ability to communicate is no longer an issue, other problems hinder the effectiveness of communication, such as different native languages, religious and social background, which can cause actions to be seen as inept or untrustworthy.
To guarantee effective communication, a calm and professional manner must be maintained; a manner which could not be construed as offensive in any way. This means information must be presented in an eloquent and efficient manner, whilst maintaining a friendly and warm presence. The relationship between parent and staff should feel informal in the greeting, but ultimately professional and responsible to maintain the intrinsic...
Please join StudyMode to read the full document