OCR Unit 1
1) 1.1 Effective communication is important in developing positive relationships with children, young people and adults in all walks of life and at any age whether it be with relatives, friends, neighbours, colleagues, associates or even total strangers. Also, effective language skills are essential for children to access the curriculum. In the classroom, spoken language is the main way that teachers teach and children learn. Therefore if the skill of communicating in an effective manner isn’t learned or grasped at an early age then it could lead to various complications in terms of interacting with other people, be it in the home or school, in the work environment and in the wider community. Good communication is also important because in my experience, when clear expectations and boundaries are established and you make your point as plainly and as simply as possible then that leaves no room for interpretation and this creates a positive learning or working environment. In an environment such as this, healthy relationships can be nurtured between anybody.
1.2 The principles of relationship building with children, young people and adults can be put down to the dispositions and attitudes of the people that the relationship is between. Relationships of any kind are best built on a foundation of trust and mutual respect if it is to develop into a healthy one. A calm disposition is required especially when dealing with behavioural issues conflicts or disagreements. It is important to be open and approachable so that whenever you interact with someone, they feel at ease, valued and secure.
1.3 Different social, professional and cultural contexts may affect relationships and the way people communicate because of a lack of understanding of one another’s background and/or culture. There are several behaviours that may be perceived differently by people of different