Communication and professional relationships with children, young people and adults
Task A – Communication and relationships
-(ref 1.1, 1.2, 1.3)
Explain the term ‘communication’ in the context within your role of supporting children, young people and adults
Communication means “the exchange of thoughts, messages, or information, as by speech, signals, writing, or behaviour”.
Communication is a way to develop a strong and positive relationship. For developing a strong and positive relationship it is important to have effective communication. In our role of supporting children, young people and adults it is very important to have strong, trusting and positive relationship. Effective communication helps us to develop a strong positive relationship with children who can trust us which benefit children and young people and their ability to participate in and benefit from the setting. While communicating with children we have to make sure that how we are communicating for example we have to be very clear in our instructions, we come to their eye level, make eye contact, adapt to their different needs for example if a child is dyslexic we give them extra time for learning. Showing respect, being considerate, remembering their personal issues, taking time to listen to their views and worries. It is important that we model effective communication skills so that children behave in proper manner and that they also know their boundaries. There are many ways by which we can communicate with adults (staff and parents) like- emails, verbal, nonverbal, contact books - through which parents as well as carers can contact with each others, we can share information and views with each other. Making eye contact, responding to others, being interested, using body language, facial expression, being approachable, reacting and commenting to their talks are some of the ways that are used to communicate effectively with children, young people and adults.
Give an explanation of why effective communication is important in developing positive relationships with children, young people and adults (1.1)
Effective communication is extremely significant in the development of positive relationship with children, young people and adults. When working in school we are constantly communicating with children, young people and adults (other staff, parents or carers). While communicating with them we have to maintain a professional relationship between us. To have a positive relationship we have to communicate with each individual in particular manner. It is important for a child to have a sense of belonging and is valued as an individual at school. When developing relationship with children we have to be positive, trusting, considerate, professional, not too aloof as well as not too personal. We have to be able to provide for their intellectual, physical needs as well as if time arises also be available for their emotional need. These are some of the simple ways due to which we can develop strong and positive relationship with children such as- giving them respect, being approachable, listening to them, showing them that we care and try to see their point of view. When speaking to children it is important to use appropriate language, see to their needs and abilities. We have to make sure that we are clear in our instructions or conversation; we have to make sure to speak in appropriate manner. Make sure that when a child is speaking to us we listen to them, respond to them by asking or answering them at appropriate time. Some children may have specific needs such as visual/hearing impairment to be able to effectively communicate to them we have to adapt to their needs such as sign language, PECS or brail etc.
While communicating with others some times misunderstanding occurs due to lack of listening carefully. Effective communication is not only talking but also listening, it is vital to be a good listener while communicating with...
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