TDA 3.1: Communication and professional relationships with children, young people and adults
Area 1 - Principles
Effective communication is the key for developing and maintaining positive relationships with others. It helps build trust and encourage others to seek advices and share relevant information. We can strengthen or weaken someone’s trust in us by what we say and do. To strengthen a relationship, be honest and open with them, and try to understand their point of views. Help develop a relationship with children by doing things that build their trust in you. This will show them how to trust others and behave in a way which helps others trust them.
Communication is a two way process and it is an active process that involves listening, questioning, understanding and responding. How we listen to others is just as important as what we say to them. The most effective form of listening for building good relationships is empathic listening. empathic listening means listening with the intention of really understanding what the other person means and how the other person feels. make an effort to see things from their point of view, they will feel supported and understood, and are much more likely to open up and tell us about what's happening in their lives and how they feel. Effective communication is not just about the words we use, but also about the way we are speaking and the body language.
If we all use effective communication, we are more likely to communicate information to one another if we have positive relationship. Misunderstandings always lead to bad feeling and resulted in people reluctant to give beneficial support.
The principle of relationship building with children and adults are that if others are comfortable in our company, they will be more likely to communicate effectively. To build a positive relationship, mutual respect is essential. Respecting others means being considerate towards them, thinking about their feelings and accepting that they may have different views and opinions to you. When you take all consideration to respect people, they would in turn respect you.
Good relationship also involves giving to others, for example, your time, consideration, kindness etc. When we give, it's most likely that others will give back and it's a mutual benefit. Mutual benefit is about two people will try to find a way to cooperate with each other because they want each other to benefit and keep the good relationship last. It may not always be easy to find a way that works for both people, but if we take the time to understand each other, we are more likely to find a solution.
Take time to listen to others. Focus on what they are saying to show that you are interested and respond appropriately. Tune in to their body language to try to work out what they are feeling and expressing. Try to see things from their point of view. Understanding make others feel comfortable around us. We can help children to understand that everyone is different and everyone see the world in different ways. If they accept and learn to value these differences in others, they are more likely to develop good relationships with others. In addition, the differences between the people in these relationships will inspire them to open their minds to creative ideas and new ways of thinking, and this build and strengthen a relationship.
In order to adapt our communication effectively, we need to understand who we are talking to and in different situations. The context of our communication makes a difference both in the way we engage with others and in the way they interpret our communication. Hold conversations at the appropriate time and place. Formal occasions like ceremonies and business presentations require more formal language and dress. Informal occasions like hanging out with your family or friends allow you to be more relaxed and casual. Jokes and...
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