Communication and People

Topics: Communication, Nonverbal communication, Writing Pages: 5 (1533 words) Published: May 13, 2013
AVI) USING THE TABLE BELOW, IDENTIFIES THREE EXAMPLES OF BARRIERS TO COMMUNICATION, AND DESCRIBES WAYS EACH BARRIER COULD BE REDUCED.
BARRIER| HOW IT CAN BE REDUCED|
EXTERNAL NOISE; radio, television, car etc.| If the environment is noisy, move away from the noise by turning off the radio or the television.| USING WORDS THAT ARE CONFUSED SUCH AS JARGON.| Avoid jargon and provide enough explanation about a technical subject for the other person to understand.| LACK OF CONFIDENCE IN SPEAKING ENGLISH WELL.| If there are reading difficulties, you’ll need to recognize this and assess the person’s literacy.|

AVII) DESCRIBE TWO WAYS TO CHECK THAT ALL INVOLVED HAS UNDERSTOOD COMMUNICATION. In order to find out if communication has been understood by all involve, you need to watch the person you are communicating with in order to find out if they have understood what you are saying and they might reply back by speaking to you and also you need to watch their body language and facial expression if the message sent has been received and decoded.

AVIII) IDENTIFY THREE SERVICES, OR SOURCES OF INFORMATION AND SUPPORT THAT EFFECTIVE COMMUNICATIONIN AN ALDULT SOCIAL CARE SETTING.

AVI) USING THE TABLE BELOW, IDENTIFIES THREE EXAMPLES OF BARRIERS TO COMMUNICATION, AND DESCRIBES WAYS EACH BARRIER COULD BE REDUCED.
BARRIER| HOW IT CAN BE REDUCED|
EXTERNAL NOISE; radio, television, car etc.| If the environment is noisy, move away from the noise by turning off the radio or the television.| USING WORDS THAT ARE CONFUSED SUCH AS JARGON.| Avoid jargon and provide enough explanation about a technical subject for the other person to understand.| LACK OF CONFIDENCE IN SPEAKING ENGLISH WELL.| If there are reading difficulties, you’ll need to recognize this and assess the person’s literacy.|

AVII) DESCRIBE TWO WAYS TO CHECK THAT ALL INVOLVED HAS UNDERSTOOD COMMUNICATION. In order to find out if communication has been understood by all involve, you need to watch the person you are communicating with in order to find out if they have understood what you are saying and they might reply back by speaking to you and also you need to watch their body language and facial expression if the message sent has been received and decoded.

AVIII) IDENTIFY THREE SERVICES, OR SOURCES OF INFORMATION AND SUPPORT THAT EFFECTIVE COMMUNICATIONIN AN ALDULT SOCIAL CARE SETTING.

A I DESCRIBE FOUR DIFFERENT METHODS OF COMMUNICATION.

I) Verbal communication: this occur when one person speaks and another person listens. Care workers need a range of verbal communication skills to respond to questions, find out about an individual’s problems or needs, contribute to team meetings, dealing with problems and complaints. II) Non-verbal communication: this is referred to as body language, this is because they involve the individual using their body and appearance to communicate in some way e.g.: a care worker’s behavior, appearance and attitude send message to people who receive care about what they feel and think. III) Technological aids: aids such as electronic communicators, hearing aids and videophones are designed to help disabled people who have difficulty sending or receiving messages as part of the communication cycle. Many non-disabled people now also use technology in the form of mobile phones, text messaging and emails to communicate with others. IV) Signs and symbols: care organizations sometimes uses signs and symbols to communicate with the people who use their premises, signs and symbols are graphical ways of communicating essential informations.using images enables people who cannot speak or understand a spoken language such as English to communicate. A teacher to stimulate communication might use object of reference, such as a photo or toys.

Aii) IDENTIFY FIVE DIFFERENT REASONS WHY PEOPLE COMMUNICATE
I) People communicate in order to assess their...

References: at the first contact with an individual, you should assess their need and preferences for communication and agreed how this will be done. Some people may need you to adapt your approach to meet their specific need.eg : you may need to organize support such as arranging for a translation into another language.
AV) EXPLAIN HOW GOOD COMMUNICATIONCAN HAVE A POSITIVE EFFECT ON THE WAY A SOCIAL CARE WORKER INTERACTS WITH
A COLLEAGUES: Good communication helps colleague to know they are been understood or a message sent is been received well by the other colleague.
INDIVIDUAL USING THE SERVICE AND THE CARERS: Good communication helps service and careers to know they are being listened to and that their need are met.
OTHER PROFESSIONALS: Good communication helps other professionals to know they are been understood by their clients in a form of translating information, listening and talking.
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