COMMUNICATION AND ITS FACTORS
Communication is an essential part of the development of a functional society member. This action helps us satisfy basic interpersonal needs to express emotions, information, concerns, and motivation, inquire, and even for persuading. Communication can take place verbally, written, or signed. Many factors can deviate the intention of the information that is being transmitted. Verbal communication is affected by the ability of the sender to adequately transmit the information to the receiver, and the receiver’s ability to decode this information. Referring to the famous phrase “it’s not what you say, but how you say it”, the perception of the information can be affected by the sender tone of voice, body language, facial reactions, and other factors. Same as the sender, the receiver, can also be affected by the same factors, thus distorting the intention of the message and creating a misunderstanding. Written Communication as well as verbal can be affected by many similar factors; with the difference that with written there is no emotion or body language to interpret. It is a message open to a wide variety of perception. Two people can read the same message, and understand two very different information. Now in more modern days, many norms have been adopted to express more emotions, with the introduction of Smiley Icons to express happiness, excitement, or even cries. Also modalities such as writing in all caps are to be interpreted as shouting or anger. Grammatical errors also distort the message, for example “Jail, no death” “Jail no, death”, an example my grammar school teacher gave us teaching the importance of the comma, indicating how a simple misplacement of the comma can change the person’s life. Sign Language is a communication for the deaf or hard of hearing. There is no universal sign language, for example ASL (American Sign Language) is very different from BSL (British sign Language), causing a conflict on different...
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