You have to make a staff leaflet. This can be A4 size or folded A4 size.
This is what you need to write:
U 7 1.1 The different reasons people communicate * Express needs * Share ideas and information * To reassure * Express feelings * Build relationships * Socialise * Ask questions * Share experiences U7 3.1 The barriers to effective communication * Background and culture * Sensory impairment * Dialect * Use of jargon * Language not appropriate * Noise and poor lighting * Attitudes * Effects of alcohol/drugs * Aggression * Mental health problems * Health conditions * Lack of confidence * Breakdown in relationships
U7 1.3 Why you should observe someone’s reactions / how people use and interpret communication methods. * Verbal communication, pitch, tone and silence * Non-verbal communication, body language, facial expressions, eye contact, gestures. * Understand their emotional state * When to know information has been understood * When and how to adjust communication methods * Recognising barriers to communication.
U7 1.2 How effective communication affects you work * Communication with colleagues, parent/carers and children * Support the development of effective relationships * Helps to build trust * Aids understanding of individuals’ needs * Prevents misunderstandings * Support the development of own knowledge and skills
U5 1.1 Why working in partnership with others is important * Working in partnership. Parents/carers/colleagues * Promoting inclusive practice * Sharing common goals * Identifying and meeting individual needs * Providing support for children / families * Improving outcomes – Early Years Foundation Stage
The features of good partnership working should be a paragraph and include developing positive working relationships with colleagues and