COM425
WEEK THREE OUTLINE
James A. May
COM425
Nicole Coy
7 December, 2014
I. INTRODUCTION: The essence for any and all successful businesses is effective and productive communication. Communication is paramount to the success of the individuals working as well as the managers and bosses making the decisions. Without effective communication, some things like personnel unhappiness, production decline, and morale leaks are bound to become a problem in the workplace and inevitably the entire company. Skills like active listening, affection, inclusion, conflict resolution, and cultural awareness are just some of the traits that could be useful in the aspirations of having a business with effective communication throughout. All of these skills can get better with time and also some parallel relationships that may develop from day to day with other companies with the same ideals.
II. BODY: MP1: An important step to establishing an organization with effective communications is to develop a culture of your organization and communicate that with your top-level leaders so that they may communicate those visions to the lower levels. This can be accomplished with awareness of your people and doing research to your clientele’s needs. MP2: With any brand of company, there are bound to be differences among its people. With this in mind, it will behoove you to develop a plan when personalities and cultures clash, with regards to conflict resolution so that it doesn’t become a distraction to the workers who may or may not have the same culture beliefs. You can start to build an open communication forum where workers are able to express themselves without the fear of repercussions and faults. The stronger resolution seekers can be implemented in conflicts as a mediator so a fair, unbiased decision is made after. MP3: An extremely effective way to solidify effective communications, is through active listening. Active listening ensures individuals don’t feel ignored
James A. May
COM425
Nicole Coy
7 December, 2014
I. INTRODUCTION: The essence for any and all successful businesses is effective and productive communication. Communication is paramount to the success of the individuals working as well as the managers and bosses making the decisions. Without effective communication, some things like personnel unhappiness, production decline, and morale leaks are bound to become a problem in the workplace and inevitably the entire company. Skills like active listening, affection, inclusion, conflict resolution, and cultural awareness are just some of the traits that could be useful in the aspirations of having a business with effective communication throughout. All of these skills can get better with time and also some parallel relationships that may develop from day to day with other companies with the same ideals.
II. BODY: MP1: An important step to establishing an organization with effective communications is to develop a culture of your organization and communicate that with your top-level leaders so that they may communicate those visions to the lower levels. This can be accomplished with awareness of your people and doing research to your clientele’s needs. MP2: With any brand of company, there are bound to be differences among its people. With this in mind, it will behoove you to develop a plan when personalities and cultures clash, with regards to conflict resolution so that it doesn’t become a distraction to the workers who may or may not have the same culture beliefs. You can start to build an open communication forum where workers are able to express themselves without the fear of repercussions and faults. The stronger resolution seekers can be implemented in conflicts as a mediator so a fair, unbiased decision is made after. MP3: An extremely effective way to solidify effective communications, is through active listening. Active listening ensures individuals don’t feel ignored
References: Kreps, G.L. (2011). Communication in organizations. San Diego, CA: Bridgepoint Education, Inc. Boyd, S. D. (1998). Using Active Listening. Retrieved from http://search.proquest.com.proxy-library.ashford.edu/docview/231436330?accountid=32521