University Of Phoenix
July 07, 2010
Business Communication Trends Paper In today’s business environment, effective business communication is a necessary component of achieving results. Technology has improved so much that the postage stamp is rarely used to communicate in business. Gone are the days of fiber optics, now, a simple e-mail, and customers, clients and employee are notified within a mere second. From morning production meetings, e-mails, and phone calls, I have one purpose as a Manager; to bring everyone on the same path to achieve the same objective through effective communication. Managers need to have a clear set goal, and explain why …show more content…
The latter is used in conjunction with the video conference if you have files or PowerPoint presentations to share. Both of these tools enhance management’s ability to communicate effectively. Effective communication leads to increased productivity and profits. Communication consultants TJ Larkin and Sandar Larkin state that “communication should have one goal: improving performance. It should change the way employees do their jobs.” (Nelton, 1995, p. 1) These tools also work for training purposes. Companies can save hundreds of dollars using these two methods for training, especially if the trainer is out of state. The Company no longer has to fly out a trainer, pay for their hotel and other living expenses or vice versa. This doesn’t work if the training is hands-on and you can save more money using one of these methods of …show more content…
If a customer placed an order of high risk expensive pharmaceuticals, the shipping department would place a tracking sensor in the shipment. The customer would be assigned a log-on and password for the website and each individual shipment would have a sensor identification number assigned to it so the customer could follow the shipment in real-time. This is useful for security purposes as well. We could give the number to the DEA or local law enforcement so they could track the package. Communication is an important aspect of a business. Having an effective communication system in place will improve the overall relationship with the employees, clients and vendors. Businesses need to stay on top of current trends of communication to ensure that they are at the forefront of the business community.