Collaborative Communication Between Healthcare Professionals and Patients
Communication Opinion Paper
Sonya Barkers
HCS/320
Polly Hanson
February 2, 2015
In my opinion this is why communication is playing a big role in the organization because without communication amongst employees as well as supervisors this could lead the company to become unsuccessful and fail. Effective communication can be important when dealing with vulnerable people such as the elderly or people with impairments. Effective communication can be important for three main reasons: Prevention, Empowerment and because we deal with people with impairments we can also look at what we can do as individuals to make sure we communicate more effectively with vulnerable people. Effective communication is essential in preventing things such as elder abuse, loneliness and depression. It allows us to develop relationships with residents and their families. Communication is a big factor within the workplace. Without effective communication within the workers, clinical misconception may occur and the patients’ health could be at stake. Building good relationships with residents allows them to gain trust in us and therefore talk to us if they have any issues. It is important that as individuals we are able to recognize the signs of abuse, loneliness and depression, from the person’s body language or tone of voice and should such issues arise that we can use our own Active Listening Skills such as Paraphrasing, Reflecting, Summarizing, Questioning and Focusing to communicate effectively with the person. Good communication improves people’s lives and empowers them which mean that they have more control over what happens to them.
Interpersonal communication must be clear, thorough and comprehensive. The health care industry survives on collaborative communication efforts between doctors, nurses, specialists, insurance companies and many other individuals. It provides a safeguard of customer satisfaction and can prevent a medical mistake with huge repercussions.
It
Sonya Barkers
HCS/320
Polly Hanson
February 2, 2015
In my opinion this is why communication is playing a big role in the organization because without communication amongst employees as well as supervisors this could lead the company to become unsuccessful and fail. Effective communication can be important when dealing with vulnerable people such as the elderly or people with impairments. Effective communication can be important for three main reasons: Prevention, Empowerment and because we deal with people with impairments we can also look at what we can do as individuals to make sure we communicate more effectively with vulnerable people. Effective communication is essential in preventing things such as elder abuse, loneliness and depression. It allows us to develop relationships with residents and their families. Communication is a big factor within the workplace. Without effective communication within the workers, clinical misconception may occur and the patients’ health could be at stake. Building good relationships with residents allows them to gain trust in us and therefore talk to us if they have any issues. It is important that as individuals we are able to recognize the signs of abuse, loneliness and depression, from the person’s body language or tone of voice and should such issues arise that we can use our own Active Listening Skills such as Paraphrasing, Reflecting, Summarizing, Questioning and Focusing to communicate effectively with the person. Good communication improves people’s lives and empowers them which mean that they have more control over what happens to them.
Interpersonal communication must be clear, thorough and comprehensive. The health care industry survives on collaborative communication efforts between doctors, nurses, specialists, insurance companies and many other individuals. It provides a safeguard of customer satisfaction and can prevent a medical mistake with huge repercussions.
It