Cold Stone Case Summary

The reviews differ from all three places from different and anonymous customers. Unfortunately, Dairy Queen has the worst feedback. A customer said that they did not like how the place smelled and how their ice cream smelled funky. They also did not like the fact that the male employee that took his order had long, curly hair and was not wearing a hairnet. Others were satisfied of how fast they got their ice cream and had no complains at all. Cold Stone's reviews were different, customers were happy with what they received and that they had many varieties to choose from. The only con was that it was that it was a little high-priced. However, Solanos had the best reviews and happiest customers whom liked the fact that all their ice cream flavors