Coffee Shop Business Plan

Topics: Coffee, Coffeehouse, Espresso Pages: 5 (567 words) Published: April 15, 2015


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Coffee House Business Plan
Mission Statement:
My objective is to provide a highly customized, gourmet coffee experience to my customers in a luxurious yet aesthetically appealing vintage environment. Unique Selling Points:
Air roasted coffee: The hand-picked coffee beans would be air roasted, rather than following the conventional method of drum roasting. This would ensure a superior level of taste, quality and texture, over the contemporary coffee shops. (, 2015). A highly-customized coffee experience, allowing the customers to choose the intensity of flavors, the texture, the base bean, and the brewing method for their custom-blend. Qualified personnel: Professional baristas certified by The Barista Guild of America will be hired ( The coffee available here will be a perfect combination of the art and the science of coffee-making. A complementary dessert would accompany a premium cup of coffee. Vintage Environment: The coffee shop would have an exotic environment, completed with antique style furnishings, silver-plated English cutlery and elegant drapes. This would definitely attract the up-scale clientele. The walls would be adorned with artwork. There can be a dedicated wall, where young promising artists might display their artwork. Loyalty awards: The most consistent customers (visiting the shop for consecutively 7 days, for example) will get coffee-mugs as incentives. Vigorously trained, friendly and professional staff.

Private meeting spaces: There will be partially isolated corners in area, which could be reserved or rented on an hourly basis. In case of no reservations, the space will be utilized to cater the regular customers. Market Segmentation:

Our target market mainly consists of affluent professionals and white-collar workers looking for a quiet place to relax and rejuvenate themselves after a tiring day; retired personnel who want to sit back and enjoy their leisure time sipping their favorite beverage; and students who need a break from their studies or a cool place to hangout. Market Research:

Coffee shops or cafes have become extremely, popular, promising and productive business option during the past few years (, 2015). Apparently, there is strong competition in the market, with a number of established coffee franchises like Starbucks, Costa Coffee, The Coffee Bean, and many others ruling the market. However, these offer virtually similar and generic type of beverages, which bore the adventure-seeking and up-scale consumers. Our product/service business aims to fill this niche in the market by providing an unconventional and perfectly tailored coffee experience. (Marketing Donut, 2015) Location:

The coffee shop will be located in a densely populated and commercialized area in New York City, surrounded by offices, apartments and educational institutions. This would highlight the stark contrast between the hustled outside environment, and the peaceful and quite environment of the coffee shop. Reference List, (2015). Coffeehouse Sample Business Plan - Executive Summary. [online] Available at: [Accessed 24 Jan. 2015]., (2014). Want to Open a Coffee Shop? Consider These 3 Tips First. [online] Available at: [Accessed 25 Jan. 2015]. Marketing Donut, (2015). Writing a business plan. [online] Available at: [Accessed 24 Jan. 2015]., (2015). What is Air Roasted Coffee? | The Pilot's Blog. [online] Available at: [Accessed 24 Jan. 2015].
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