Coaching: Human Resource Management and Performance Appraisal

Topics: Human resource management, 360-degree feedback, Organizational studies and human resource management Pages: 73 (1408 words) Published: December 18, 2014
Coaching

Prepared By
Dr/ Bahy Boshra
HSO – Marcyrl
Training Center

Open Discussion
• Your Expectations
• What Do You Know About Coaching
• What Is Coaching
• What Is The Importance Of Coaching

Agenda
1. Coaching Golden Concepts
2. What are the differences between manager & Coach &
Leader
3. Why Coaching
4. Continuous performance Improvement Process
5. Definition of coaching
6. Ways for coaching
7. Qualities of an effective coach
8. Benefits of coaching
9. Leader job descriptions
10.360 degree feed back

Agenda
11. Types of coaching
12. Performance Evaluation
13. Channels of coaching
14. Giving Effective Feedback
15. Performance Appraisal Diff
16. Uses of Performance Appraisal
17. What Personal Competences We Should Evaluate
18. Learning Process

Raising The Standards

Coaching & Performance
Appraisal

Coaching Golden Concepts
No Body Is Perfect
Not All People Are The Same
You’ll Never Have A Perfect Team

Why Coaching ???
“ Excellent Organization Don't Aim To
… Absolute Perfection
It Only Aims to Excellent Performance
By…
Constant Improvement And

What Are The Differences
Between
Manager & Coach & Leader
??

Manageme
nt
Coaching

Leadership

Management Structure
• 1 - Planning
• 2 - Organizing
• 3 - Leading
• 4 - Controlling

1 – Planning
• Objectives
• Tactics
• Resources
• Analysis

2 - Organizing
• Resources reallocation
• Administration & documentation
• Filing , arrangement
• Optimum fashion to achieve the goals

3 - Leading
• Setting Directions
• Influence
• By Example
• Achieve team goals

4 - Controlling
• Monitor Performance ( plans – reports – sales )
• Monitor Finance
• Monitor Feed Back
• Monitor Implementation of strategy , system &
tactics

Manageme
nt
Coaching

Leadership

Coaching
Is The Process By Which....

One Person ( Coach )
Helps Another Persons ( Team )
To Improve Their ( Performance )
Through Continuous ( Learning ) Process
To ( Achieve) Targets

Coaching Process
• Discover Natural Abilities
• Develop Natural Abilities
• Teaching New Abilities ( Training )
• Check Response Of Coaching

Role of Coach
• Concentrate more on people not tasks to .....
improve stability , loyalty , response to change &
create positive atmosphere
• Encourage people to become more skillful & learners to ... improve performance to ... achieve target


Concentrate less on power & control to ...
build positive working relationships

• Increase organization awareness to the importance of coaching

Manageme
nt
Coaching

Leadership

Who Is A Leader ?
• Is The One Who Has A Vision ...
• Has ... Ability , Skills & Experience ...
• To Lead A Group Of People ...
• To Realize That Vision

Who Is A Leader ?
• Is The One Who Has Goals ...
• Has ... Ability , Skills & Experience ...
• To Lead A Group Of People ...
• To Achieve Those Goals

Principles Of Leadership







Vision
Optimism
Ethics
Integrity
Team Building
Preparation








Follow up
Courage
Apply concepts
Communication
Accountability
Charging &
Motivation

Market Fixed Facts

MARKETIS
IS ALWAYS
ALWAYS
MARKET

MARKETIS
IS ALWAYS
ALWAYS
MARKET

CHANGING
CHANGING

GROWING
GROWING

ROLE OF SALES PERSON

. . . To Drive Growth

If you always Do
What you have always Done
You will always Get
What you have always Got

Leader Job Descriptions
1- Ethically Achieve Goals Through Marketing
Strategies
( Achievement )

2- Develop Skills & Competences Of His Team
( Coaching )

iv
e
Ef
ec
t

Co
m

m

i tm

en
t

Axis Of Development

Competence
Efficient

Performan
ce

Higher
For
Coaching

The Most Valuable Asset For Any
Successful Organization
Is
People Working With The
Organization

Hire according to Task
Analysis The Process

Continuous
Performance
Coaching - 2
Improvement
Process
Evaluate...
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