University of Phoenix Material
Implementation Plan Template
Use the following template to create your implementation plan in Week Four.
Project Name or Identification: The IT Guys
The IT Guys information technology company was started in 2013 in the city of Houston, TX. It currently employs 15 personnel and performs anywhere from 15 – 40 information technology related trouble calls a week. Initially the IT guys were a small organization with only a limited clientele roster. Now that word is spreading, the IT guys are looking to add to their employees and areas covered.
Measurable Organizational Value (MOV)
The desired impact of this plan would establish The IT Guys as the go to independent information technology contractors in the city of Houston.
The major element that will provide value to the company will be the addition of an online trouble ticket system that will allow the company to receive more trouble tickets and keep a more detailed record of them. Another area to improve is the overall content of the site. The site will also list offered services available to the customer.
The Return on Investment is predicted to be at 30% after 3 months and 100% at 10 months.
The scope of this project will be to implement and maintain the proposed changes to the business. These changes will allow for the expansion of the company to include the entire Houston Metro Area in addition to surrounding cities. Any issues not covered in the outlined plan will be considered out of the scope of the project. The projects main deliverables will be the expansion of the company website to, namely an online trouble ticket system.
Project Schedule Summary
Project start date: May 15th, 2014
Project end date: September 30, 2014
Timeline of project phases and milestones
Phase 1 – Design of the website and trouble ticket – 60 Days Phase 2 – Implementation of changes – 60 Days
Phase 3 – Evaluation and necessary updates – As necessary Project reviews and review dates
First Review – Day 30
Second Review – Day 60
Third Review – Day 90
Final Review – Day 138
Project Budget Summary
Total project budget - $200,000
Budget broken down by phase
Phase 1 - $50,000
Phase 2 - $100,00
Phase 3 - $50,000
As part of the IT Guys organization, cloud storage will be one of the services provided. There are certain security requirements that must be in place to ensure this information is protected from both inside and outside of the company.
Intrusion Prevention Systems
Intrusion Detection Systems
Physical security of data facilities
Compliant with BBP’s
Information comparing security requirements of out-sourcing and in-sourcing
Any member of The IT Guys Company or any outside agency will be held to the same standards. Back ground checks and all applicable laws will be followed.
4X IT personnel
Web development software
Current operations center
Resources to be provided:
Resource: On call service support
Name of resource provider : Various vendors
Date to be provided: May 15th, 2014 – September 30th, 2014
Assumptions and Risks
Assumption is that the website redesign will not experience any delays and will be completed on time. Some key risks are the website will not be ready by the promised date or the trouble ticket system will fail to do its job. The organization feels that it has given itself enough time to complete the task and has the internal personal knowledge to complete the task. The risk of not doing this project is that The IT Guys will fail to capitalize on their current momentum around the city of Houston. The failure to capitalize will affect potential growth of the company. There are currently no...
References: Valacich, J., & Schneider, C. (2012).Information systems today: Managing in the digital world(5th ed.). Upper Saddle River, NJ: Pearson Education.
Terminology or Glossary
Appendices (as necessary)
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