Improving my listening skills at work will increase the effectiveness of my communication by being more mindful and perspective of what is being said. If I select and organize the words of the speaker, this will allow for more understanding verses, a thought of interpreting what was said in the wrong way. For example, I a co-worker questioned my experience in property management. My response was an answer of much more experience than they had. The way she interpreted my answer was a misunderstanding. I was called in the office and was told that I intimidated someone. Had my co-worker used her listening skills of being mindful, interpretation and organizing what and how I replied, there would not have been a misunderstanding. In my personal life, improving my listening skills will definitely help when communicating with my husband. He says that I always misunderstand what he is saying. According to (Wood, 2010) p. 149, the most important principle for effective interpretation is to be person-centered. To be centered on the particular individual to whom you are listening, you engage in dual perspective so that you interpret others on their terms.
Wood, J. (2010). Interpersonal Communication: Everyday Encounters.6th Edition Boston, Massachusetts Cengage