Cloud Based Payment Gateways for Telecom Service Providers in India- a Possibility

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Topics: Cloud computing
Cloud based payment gateways for Telecom Service providers in India- A possibility

Divya Lakshmi Gopal divya.lgopal@tcs.com
ABSTRACT

Telecommunication has emerged as a key driver of social and economic development in India. Major sectors of Indian Telecommunication industry are telephony, internet and television broadcasting. A majority of the revenue from telecom industry comes from payments for the services offered.
Online payment platforms provide a convenient and faster mode of payments for the increasing number of users in India. This also provides a better opportunity for telecom providers to recover payments from a majority of subscribers, providing them multiple channels for payment.
As technology advances and the customer base increases, providing a highly available system for payment and subsequently, uninterrupted services has become challenging for Telcos. Cloud based payment gateways can provide solutions that will assist telcos provide increased customer satisfaction and value addition.
INTRODUCTION
Payment gateway is an online interface that can accept payments from the customer, send request for authorization to the acquirer and process customer request, based on confirmation from acquirer. Whether the customer goes for an online payment by logging in to his PC/Laptop by connecting to internet, or he tries making a payment from a point of sale device present, or he tries making a mobile payment, its the payment gateway interface that the customer interacts with. Being the interface between customer and the end system, payment gateways could be customized to provide an array of services to customers.
In the simplest terms, cloud computing refers to accessing software and hardware over the internet. Cloud computing can be implemented at different levels, I.e SaaS(Software as a service) or IaaS (Infrastructure as a Service) or HaaS(Hardware as a Service). Implementing cloud computing greatly reduces the initial cost of



References: Lee Chao, Cloud Computing for teaching and Learning : Strategies for Design and implementation. Nick Antonopoulos, and Lee Gilliam, Cloud Computing : Principles, Systems and Applications. An Article on people centred payments,The future of payments: Is it in the cloud or NFC, http://www.tsys.com/Downloads/upload/Future-of-Payments-Cloud-of-NFC-WP-2.pdf An article on paypal model of payments, Why Paypal will open up the walled garden of Payments, http://www.pymnts.com/briefingroom/payments-and-open-platforms/payments-in-the-cloud/why-paypal-will-open-up-the-walled-garden-of-payments/ An article on cloud computing, Whats in the cloud for payments, http://pymnts.com/briefingroom/payments-and-open-platforms/payments-in-the-cloud/what-s-in-the-cloud-for-payments-2/

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