Client Needs and Services Paper
June 8, 2014
Lonnie McCullough, LCSW
Introduction I have been asked to explain how human service delivery settings are influenced by evolving client needs and how client services are changing due to trends in technology. In earlier days institutions were located in rural and remote places so that society members did not have to be reminded that people had disabilities. (Woodside, 2011). In the past, a lot of people who were institutionalized could have functioned in the world with the assistance of professional support. Due to the increased change in philosophy regarding the delivery of human service “the focus of treatment has become health and wellness, instead of illness” (Woodside, 2011, p.62). Human service delivery has been downsizing in institutions and increased in the number of community based settings. Due to trends in technology the new goal of community based services is to enable clients to interact with their environment in the least restrictive setting possible. “Technology is used to help clients both directly and indirectly; it is used in areas of communication, information management, service delivery, and professional development” (Woodside, 2011, p.69).
How human service delivery settings are influenced by evolving client needs
From rural and remote areas to clients that live in homes or on the streets, “concerted effort has been made in community based services to extend the office to the community.” (Woodside, 2011, pg. 62) community based settings are now available in social institutions, such as schools, recreation facilities, religious organizations, and community based care settings. System of care or school based services is a “partnership between human services and education is important to meet the complex needs of children and families” (Woodside, 2011, pg. 63). The Substance Abuse and Mental Health Services Administration
References: Woodside, M. (2011). An Introduction to Human Services (7th ed.). Belmont, CA: Cengage Learning.