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JOB SATISFACTION: A LITERATURE REVIEW MANAGEMENT RESEARCH AND PRACTICE VOL. 3 ISSUE 4 (2011) PP: 77-86

JOB SATISFACTION: A LITERATURE REVIEW
Brikend AZIRI
Faculty of Business and Economics, South East European University, Ilindenska 1200, Tetovo, Makedonia b.aziri@seeu.edu.mk

Abstract

Volume 3, Issue 4 / December 2011

Management Research and Practice

Job satisfaction represents one of the most complex areas facing today’s managers when it comes to managing their employees. Many studies have demonstrated an unusually large impact on the job satisfaction on the motivation of workers, while the level of motivation has an impact on productivity, and hence also on performance of business organizations.Unfortunately, in our region, job satisfaction has not still received the proper attention from neither scholars nor managers of various business organizations. Keywords: job satisfaction.

1. DEFINITION AND IMPORTANCE OF JOB SATISFACTION
Despite its vide usage in scientific research,as well as in everyday life,there is still no general agreement regarding what job satisfaction is. In fact there is no final definition on what job represents. Therefore before a definition on job satisfaction can be givven , the nature and importance of work as a universal human activity must be considered. Different authors have different approaches towards defining job satisfaction. Some of the most commonly cited definitions on job satisfaction are analysed in the text that folows. Hoppock defined job satisfaction as any combination of psychological, physiological and environmental circumstances that cause a person truthfully to say I am satisfied with my job (Hoppock, 1935). According to this approach although job satisfaction is under the influence of many external factors, it remains something internal that has to do with the way how the employee feels. That is job satisfaction presents a set of factors that cause a feeling of satisfaction.



References: Armstrong, M. (2006). A Handbook of Human resource Management Practice, Tenth Edition, Kogan Page Publishing, London, , p. 264 Aziri, B. (2008). Menaxhimi i burimeve njerëzore, Satisfaksioni nga puna dhe motivimi i punëtorëve, Tringa Design, Gostivar, , p. 46 Christen, M., Iyer, G. and Soberman, D. (2006). Job Satisfaction, Job Performance, and Effort: A Reexamination Using Agency Theory, Journal of Marketing, Januaryr, Vol. 70, pp. 137-150 Davis, K. and Nestrom, J.W. (1985). Human Behavior at work: Organizational Behavior, 7 edition,McGraw Hill, New York, p.109 Herzberg, H. F. (1976). Motivation-Hygiene Profiles, p. 20 Volume 3, Issue 4 / December 2011 Management Research and Practice George, J.M. and Jones, G.R. (2008). Understanding and Managing Organizational behavior, Fifth Edition, Pearson/Prentice Hall, New Yersey, p. 78 Hoppock, R. (1935). Job Satisfaction, Harper and Brothers, New York, p. 47 Kaliski, B.S. (2007). Encyclopedia of Business and Finance, Second edition, Thompson Gale, Detroit, p. 446 Lawler, E.E. III and Porter, L.W. (1967). The Effect of Performance on Job Satisfaction, Industrial Relations, pp. 20-28 Locke, E.A. and Latham, G.P. (1990). A theory of goal setting and task performance, Prentice Hall, p.4 Luthans, F. (1998). Organizational Behavior, 8 Edition, McGraw-Hill/Irwin, Boston, p. 147 Mullins, J.L. (2005). Management and organizational behavior, Seventh Edition, Pearson Education Limited, Essex, p. 700 Rue, L.W. and Byars, L. (2003). Management, Skills and Application, 10 ed., McGraw-Hill/Irwin, New York, p. 259 Spector, P.E. (1997). Job satisfaction: Application, assessment, causes and consequences,Thousand Oaks, CA,Sage Publications, Inc Statt, D. (2004). The Routledge Dictionary of Business Management, Third edition, Routledge Publishing, Detroit, p. 78 Sweney, P.D. and McFarlin, D.B. (2005). Organizational Behavior, Solutions for Management, McGrawHill/Irwin, New York,p. 57 Sweney, P.D. and McFarlin, D.B. (2005). Organizational Behavior, Solutions for Management, McGrawHill/Irwin, New York, p. 57 Vanderberg, R.J. and Lance, Ch.E. (1992). Examining the Causal Order of Job Satisfaction and Organizational Commitmen’t, Journal of Management, Vol.18, No.1, pp. 153-167 Vroom, V.H. (1964). Work and motivation, John Wiley and Sons, New York, p.99 ISSN 2067- 2462 86

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