Cja 304 Communication Paper

Topics: Communication, Nonverbal communication, Writing Pages: 5 (1542 words) Published: April 30, 2013
Week One Assignment
CJA 304

Communication is the process of exchanging messages, which are either verbally and nonverbally. In order to communicate there must be a sender. The sender is the person who sends the message. The sender encodes the message for the recipient to interpret and receive. The message is the key idea that the sender is trying to communicate. The recipient is the person who is receiving the message. This individual has to decode the message in which they interpret or make out what the sender is trying to communicate to them. Verbal communication consists of the words a sender chooses to use for their message. An effective verbal message should be brief and organized. If a sender is rambling or unorganized it will be difficult for the receiver to understand the message. A verbal communicator has to have the right tone and establish credibility in the beginning. An individual must give and receive feedback. When verbally communicating you have to speak objectively, clear, and consistently. Nonverbal communications is shown through feelings, emotions, attitudes, body movements, gestures, eye contact and more. For example, a person may communicate with people through facial expressions. An individual face expression can help a receiver to understand the tone of the conversation. A person’s face is a huge displayer of emotions. The eyes tell a lot about emotions as well. Posture can also tell a receiver how a sender is feeling. Feelings, emotions, attitude and more are displayed nonverbally through body movement, gestures, and eye contact. Its not necessarily what a person says that matters, it is how they say it and how they display it. (Nonverbal Communication 2008) In order to be a good communicator you have to listen well. Listening is defined as concentrating on hearing someone or something. While listening you have to pay attention in order to really take something into account. When you perceive sound then you are hearing but that is not the same as listening. A person has to be conscious in order to listen. In addition, the individual has to actually concentrate so their brain can process the message. When a person listens they first have to receive the message. Then the individual will focus on the message and interpret the meaning. Following that once the person understands the message they can evaluate it and decide how they want to respond. If an individual is distracted by anything it can affect their listening abilities. When a person is listening their body language will reflect that they are listening. When listening effectively a person will be able to paraphrase what the sender has stated and give feedback. A person who is listening and not just hearing will be able to identify key points and will ask questions to clarify. In addition, they will be able to eliminate any distractions in order to give their undivided attention to the speaker. In order to listen a person cannot be talking. If they are talking then they will be thinking about their next sentence and hearing the speaker but not listening to the message. In order to listen the receiver has to consciously focus their attention on the sender. Moreover, a listener’s body language must reflect that they are interested in the message. For example, a listener should make eye contact with the speaker so they know that they have the listener’s attentiveness. A big part of listening and not just hearing is paying attention to gestures, body language, facial expressions, and tone of voice. This will help a receiver to grasp the concept of the conversation easier. Furthermore, a good listener does not interrupt the speaker. It can distract the sender from their main idea and make it harder for them to get their original message across. Anyone can hear what someone is saying but to listen effectively, a person must want to listen, focus on the message, pick up the main ideas, and understand the sender’s point...

References: (2011, 04). Barriers to Effective Communication. StudyMode.com. Retrieved 04, 2011, from http://www.studymode.com/essays/Barriers-To-Effective-Communication-667341.html
"Non Verbal Communication - Actions Speak Louder than Words." Non Verbal Communication - Actions Speak Louder than Words. Managementstudyguide.com, Jan.-Feb. 2008. Web. 04 Apr. 2013. .
Reis, Harry T., and Susan Sprecher. Encyclopedia of Human Relationships. Thousand Oaks, CA: Sage Publications, 2009. Print.
Wallace, Harvey, and Cliff Roberson. Written and Interpersonal Communication: Methods for Law Enforcement. Upper Saddle River, NJ: Pearson Prentice Hall, 2009. Print.
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