Cis Computer Case Study

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1. What kinds of applications are described here? What business functions do they support? How do they improve operational efficiency and decision making?

I believe the kind of applications that was described in the article is business application. According to the www.wikipedia.org, retrieved July 3, 2012, “business application” is generally any software program that helps business increase productivity or measures their productivity. In this case, applications were used in the hospitals, delivery companies to assist the employees with an easy access to the needed resources, including work e-mails, databases, personal records etc. That means the kinds of applications include e-mails, calendars, photo sharing as well as professional applications like MEDITECH that allows doctors to access patient’s information. Needless to say, the main purpose of using these applications is to improve operational efficiency and decision making by fast and easy access to the resources. In case of physicians it was very useful to have an access from the iPhone to the patient’s medical record, especially, in case of emergency when the information is needed and decisions have to be made quickly. Thus, instead of waiting until doctor check the information in the hospital and accesses database there, they can find all important information when is needed by using their Smartphones. 2. Identify the problems that businesses in this case study solved by using mobile digital devices.

First, the employees are always available and easy to reach. In fact, sometimes it is essential that the employee checks the important information in a particular moment that is why, easy access to the work e-mail is convenient. Second, the employees are able to access important information by using their portable devices (iPhones, BlackBerries etc). It is important to mention that those applications provide the same high level of security for authenticating users. Third, business applications allow big



References: http://wackao.com/top-10-best-palm-pre-free-apps/, retrieved 07/04/2012. http://www.pcworld.com/businesscenter/article/159715/10_musthave_apps_for_your_blackberry.html, retrieved 07/02/2012. http://articles.businessinsider.com/2011-02-20/strategy/30008012_1_kindle-app-iphone-ipad, retrieved 07/02/2012. www.apple.com, retrieved 07/02/2012. www.us.blackberry.com, retrieved 07/02/2012. www.palmpre.org, retrieved 07/02/2012.

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