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Cis 500 Exam 1

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Cis 500 Exam 1
• Question 1

A decision support system supports customer care employees and salespersons who need to make quick, real-time decisions.
Answer
False

• Question 2

A value proposition is an analysis of the benefits of using the specific model (tangible or intangible) in business decision making.
Answer
True

• Question 3

_______ provides routine information for planning, organizing, and controlling operations in functional areas.
Answer

MIS

• Question 4

IT infrastructure is concerned with hardware, software, processes, and networks. The design must be determined to be _________
Answer

all of these

• Question 5

What is a Planners Lab used for?
Answer
Planners Lab is an example of software for building a DSS which is defined as tools, processes, and methods for rehearsing the future. Planners Lab is an easy-to-use model-building language with options for visualizing model output to allow managers to answer to what-if and goal-seeking questions to analyze the impacts of different assumptions. These tools enable managers and analysts to build, review, and challenge the assumptions on which their decision scenarios are based. With Planners Lab, decision makers can experiment and play with assumptions to assess multiple views of the future.

• Question 6

_______ software helps manage both the internal and external relationships with business partners, usually focusing on efficiency and effectiveness.
Answer
ERP

• Question 7

Service level agreements are used in which cloud environment:
Answer

all of these

• Question 8

Data captured in a ________ is processed and stored in a database and available for use by other systems.
Answer

TPS

• Question 9

Network virtualization uses the power of a single massive processor to handle multiple connections in concert.
Answer

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