In TD Bank, a very tall organizational structure can be observed. During our in-branch interview with an employee, we found that “12 levels of positions existed, ranging from trainee (levels 0-1), Teller and Customer Representatives (levels 2-3), Financial Representatives (levels 4-5) all the way to the various head office and executive positions (levels 6-12)” (Personal branch visit, March 2012). In the branches, there are two teams that make up the labour force – Branch Sales team and the Service team. The Service team is two levels higher than the Branch sales teams (in terms of hierarchy). Within each team there are also two managers that oversee all operations within the branch.…
By that date, there was an overall systemic crisis in which the bank was in their worse position, and that includes the Royal Bank of Scotland. Also, the deficiencies in the bank management led them to a series of bad decision, when part of the board are just willing to gain over its rival in order to get power, it must be a red flag for the governance of the bank, this include viewing the behavior of the executive or director, that instead of looking for solution, was defending himself as being the best man for the man, even though he caused one of the worst episodes of the bank in 40…
While Jay Cooke could have never predicted his venture would not pay out, if his bank had been smaller, and the banks that subsequently folded after his, the economic impact would have been far less severe. Modern financial crises, crises not based on droughts or floods, but on individual people, businesses, and their decisions are truly something that can be avoided, or at least lessened in their effect. As one historian noted, “The Long Depression also demonstrates the different nature of financial struggles in a modern economy, where many complicated and debatable factors hurt the well-being of ordinary families. Such struggles are different than those of an agrarian society … Instead, a loss of income occurs in the context of a corporate employer, and the result can be greater class distinctions, increased interest in social justice, and displays of agitation and unrest.” (Barga) We as a country could have learned from this experiences and enacted legislation limiting the size of financial institutions, but instead we recovered and quickly forgot the past, only to have the same thing happen half a century later, worse than before, if we do not change our economic policies, this pattern of crisis and temporary recovery will…
Several management, technology and organization factors contributed to the aforementioned problems. First of all, the tools HSBC was using to predict borrowers’ performance were not quite reliable. Buying second-lien loans, the bank entrusted verification of customers’ credibility to third parties. Data on subprime borrowers were often scarce, and the FICO scores didn’t distinguish between loans with or without a down payment. HSBC executives underestimated the risk of investing in complex mortgage securities. All this indicates a poor decision making and management within the company. The bank’s risk management systems were based on too optimistic assumptions about what might go wrong, and, thus failed to predict the upcoming issues.…
- Image crisis no. 1: ‘A world needs a big bank’ campaign vs. closing 170 branches in the UK. In 2000 Barclays launched a ‘Big’ campaign with the slogan: ‘a big world needs a big bank’. Barclays wanted to be seen as an ‘big’ bank by its important stakeholder groups. The adverts were slick and had received good pre-publicity, but it turned into a communication disaster. Because Barclays was spreading the word that is was a big bank, while closing 170 branches in the UK. Barclays started to lose more reputation when it was revealed that the new Chief Executive had been paid £1.3 million for just 3 months’ work. The situation was further aggravated by the arrogance with which Barclays announced and justified the decision of closing all the branches in the rural areas. - Image crisis no. 2: ‘‘Children; do not pile up debts on your credit cards.’’ Another image crisis occurred in 2003 when the CEO of Barclays, Matthew Barret, said that he did not borrow on credit cards because they were too expensive and that he has advised his four children not to pile up debts on their credit cards. Since Barclays is the biggest credit card company of the UK, the CEO stunned his customers with what appeared to be a similar vote of no confidence in his own product. - Image crisis no. 3: ‘‘Excessive risk taking’’ In 2008, at the height of the global financial crisis, a third image occurred. Many banks turned to the government for cash injections. Barclays, however, raised billions from investors in Qatar and Abu Dhabi. The reason for this was that it would allow the bank to retain ‘complete control’ over running their business, like paying the bonuses to its top executives and investment bankers. Although some…
Today, The Royal Bank of Scotland (RBS) is one of the biggest banking institutions with its capabilities to provide world-class services whilst maintaining its reputation as a top financial services provider in the banking industry. Its leadership in this market is remarkable, and so are the ways the bank’s governing body has been able to manage the complexities, challenges and changes that come with the industry.…
ING Direct. Rebel in the banking industry. Dr. Verwerie and Dr. Van den Berghe. 2007.…
Exam Questions by Learning Outcomes P1 - Performance operations May-10 Sep-10 Nov-10 Mar-11 May-11 Sep-11 Nov-11 Mar-12 May-12 Sep-12 Nov-12 Mar-13 Q1.2 2 marks Q3a(i) 4 marks May-13 Q3a(i) 4 marks…
It is a well established fact that money is valued by everyone in society because money is what permits members throughout society to purchase and sell goods and services and conduct trade. Nevertheless, money can have perverse incentives and cause people to act illogical, reckless, or even criminal, especially within a business organization (Mitchell & Mickel, 1999). This is no more evident than in recent years with the 2007–09 global financial crisis, and AIG was at the forefront of this financial crisis and in need of U.S. government bailouts (Sjostrom, Jr., 2009). So how does a multi-billion dollar international corporation…
Unfortunately in today’s everyday business consists largely of corporate fraud and unethical behavior. The article likes to call this down turn of ethical behavior moral bankruptcy. Moral bankruptcy is defined by dictionary.com as the state of being devoid of morality and ethics, used especially for business and political entities. This article focused on the moral devoid of business and political entities. We have seen the moral bankruptcy of high profile cases such as Enron and Tyco that has led to the everlasting change of the way we do business and the way that financials are prepared and analyzed. What may not be as public is the knowledge of why banks are failing. This article mentioned cases in how banks have engaged in fraudulent deals, currency and drug trafficking, smuggling, corruption, forged letters of credit and bank receipts, and the manipulation accounts. These unethical activities have far reaching impacts that may not be realized by the common person. Banks are not the only businesses engaged in unethical activities. Unethical activities have become an everyday part of daily business.…
Capitalism is the most successful economic system in history. But sometimes it breaks. So too do the big banks, the most highly distilled form and symbol of capitalism. And never more so than in the crash of 2008.…
This paper is just to reveal the unethical challenges facing the commercial bank workers and the challenges militating against good…
Moral philosophy in business is hard to classify, especially in today’s economic times where there are government bailouts, loss of paying jobs, home foreclosures and the horrible real estate market. The banking industries near complete collapse can be closely linked to the mortgage crisis that has hit the United States but there are deeper issues that have lead to the banking industry meltdown. The banks acted with an egoism moral philosophy which has sometimes been described like a loan sharking operation, just legal. The banks pay very little interest to its depositing members for interest bearing accounts like 1% or even less than that while at the same time charging 15% to 35% on credit card balances. They do this because there is no limit placed on interest rates that a bank can charge by the federal government. The banks feel this is right or acceptable behavior in terms of their individual financial institutions maximizing their own interest. Due to these financial instruments put in place by the banks and not think about the possible consequences they presented if consumers defaulted on these loans. The downfall was never even examined by the banks or its investors, and it came to catch up with them in 2008-2009 with the economic downturn. No one cared to think ahead, thinking they had a fool proof plan that couldn’t fail because the insurance policy derivatives presented. Banks and investors carried themselves with Ego that displayed they couldn’t fail. However, as the case revealed in 2008-2009 the housing market tumbled due to consumers not being able to make payment on their variable rate mortgages leaving the…
I. DISCUSSION QUESTIONS, CASE INTRODUCTION AND KEY POINTS Introduction The case covers the introduction of Matt Barrett as CEO of Barclays and the changes he introduced to the organization to maintain its competitive position within the retail financial services industry. In an increasingly competitive environment, Barclays is losing ground due to its lack of data-driven actions and small global presence. The case outlines the actions taken by Barrett to transform some of the key characteristics of Barclays’ corporate structure, and concludes by presenting the challenge he will face in getting management buy-in in order to implement his vision. The key challenges that Barclays faces include: market consolidation, the emergence of the Euro and European Central Bank, increased reliance on IT and web-based platforms, and the rigidity of its own corporate structure.…
The lack of loyalty to the entire bank could affect the effectiveness (and profitability) of the bank.…