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Chapter21

Satisfactory Essays
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Chapter21
Approaches to Facilities Layout
Product Layout
All incoming jobs and materials Finished product Process Layout
Incoming
job 1

Finished product 1

Incoming job 2

Finished product 2

Workstation

Copyright © by Houghton Mifflin

Product

Figure
21.1a
21–1

Approaches to Facilities Layout
(cont’d)
Fixed-Position Layout

Workstation

Copyright © by Houghton Mifflin

Product

Figure
21.1b
21–2

A Simple Automatic Control
Mechanism
Feedback
Detects high temperature (information)

Turns off furnace (control)

Detects low temperature (information)

Turns on furnace (control)

Thermostat tests air
(sensor)

Feedback

Copyright © by Houghton Mifflin

Figure 21.2

21–3

Inventory Types, Purposes, and
Sources of Control
Type

Purpose

Source of Control

Raw materials

Provide the materials needed to make the product

Purchasing models and systems Work-inprocess

Enables overall production to be divided into stages of manageable size

Shop-floor control systems Finished goods

Provide ready supply of products on customer demand and enable long, efficient production runs.

High-level production scheduling systems in conjunction with marketing In-transit
(pipeline)

Distributes products to customers Transportation and distribution control systems Copyright © by Houghton Mifflin

Table 21.1

21–4

Eight Dimensions of Quality
1. Performance. A product’s primary operating characteristic. Examples are automobile acceleration and a televisions picture clarity.
2. Features. Supplements to a product’s basic functioning characteristics, such as power windows on a car.
3. Reliability. A probability of not malfunctioning during a specified period.
4. Conformance. The degree to which a product’s design and operating characteristics meet established standards.
5. Durability. A measure of product life.
6. Serviceability. The speed and ease of repair.
7. Aesthetics. How a product looks, feels, tastes, and smells.
8. Perceived quality. As seen by a customer.

Source: Adapted and

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