Chapter 7 Quiz Review

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Chapter 7 Quiz Review
1) Appropriate music choices for general practice medical offices are
a) Country and gospel
b) Classical, light jazz, and soft rock
c) Folk and heavy jazz
d) Heavy metal
e) Heavy rock and rap
2) What kind of impression do cool colors create in the reception area
a) Active
b) Volatile
c) Discordant
d) Energetic
e) Harmonious
3) A lively atmosphere is produced by what type of colors
a) Dim
b) Primary
c) Muted
d) Dark
e) soft
4) When arranging a reception area to accommodate elderly patients you should include
a) Chairs without arms
b) Soft sofas and chairs
c) Chairs on casters that roll easily
d) A few straight backed chairs
e) Low chairs and sofas
5) Which of the following patients is at greatest risk if another patient who is highly contagious comes into the office
a) Diabetic patient
b) Young adult with asthma
c) Immunocompromised patient
d) Patient with high blood pressure
e) Woman who is five months pregnant
6) Bill is looking over the documents the patient handed him and notices that the social security number on the document is not the same number the office has on file for this patient. When bill asks about it the patient states that the office has always had his ssn wrong and he has given up trying to get it fixed. He claims that the social security number on the documents is his correct number. What should bill do?
a) Change the ssn in the patients chart to match the documents
b) Give the patient the necessary paperwork to change his ssn in his chart
c) Try to find out if suspicious behavior by this patient has been reported before
d) Accept the patients explanation and ask him to have a seat in the waiting area
e) Call 911 and report a possible red flag incident
7) Which patients are especially sensitive to cooler temperatures
a) Men
b) Women
c) Young adults
d) Elderly patients
e) Adolecents
8) The best way to maintain appropriate room temperature in the reception area is to do what
a) Set the thermostats as directed by the buildings

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