Chapter 2 MIS Kroenke

Chapter 2: Business Processes, Information Systems, and Information

Multiple Choice

1) A ________ is a network of activities for accomplishing a business function.
A) workgroup
B) task force
C) business portfolio
D) business process
Answer: D
Difficulty: Easy
Chapter LO: 2
Course LO: Discuss the role of information systems in supporting business processes

2) In swimlane format, ________ are specific tasks that need to be accomplished as part of a business process.
A) repositories
B) resources
C) activities
D) databases
Answer: C
Difficulty: Easy
Chapter LO: 2
Course LO: Discuss the role of information systems in supporting business processes

3) A ________ is a subset of the activities in a business process that is performed by an actor.
A) sequence flow
B) resource
C) data flow
D) role
Answer: D
Difficulty: Easy
Chapter LO: 2
Course LO: Discuss the role of information systems in supporting business processes

4) Activities within a business process are shown in ________.
A) circles
B) rectangles
C) squares
D) diamonds
Answer: B
Difficulty: Easy
Chapter LO: 2
Course LO: Discuss the role of information systems in supporting business processes
5) According to the business process modeling notation standard, the start of a business process is symbolized by a ________.
A) circle having a thick border
B) circle having a narrow border
C) square having a thick border
D) square having a narrow border
Answer: B
Difficulty: Easy
Chapter LO: 2
Course LO: Discuss the role of information systems in supporting business processes

6) Which of the following statements is true about roles in a business process?
A) Activities of a business process are made up of roles.
B) An employee can be associated with only one particular role.
C) The name of the role is written at the top of the swimlane.
D) A given role should be fulfilled by just one person.
Answer: C
Difficulty: Moderate
Chapter LO: 2
Course LO: Discuss the role of information systems in