Chapter 1.

Topics: Hotel, Resort, Batangas Pages: 3 (791 words) Published: September 1, 2013
1.0 Introduction
The system of the business today have many innovations and advances, one of the example is the New Age Technology. We cannot deny that we are now much more technologically improved especially for business, shifting from manual process to automated and computerize.

There are many businesses today that use the existing manual process especially hotels and resorts. Many of business available here in the region, mostly hotels requires a lot of investments, proper usage of assets and resources to back it up with the advanced type of business system that will surely aid in its success.

1.1 Background of the Study
Now days, there are already a lot of companies that put up a hotel and they are open for further changes and enhancement of the business system for the good process of the business.
Kalipayan Resort Inc. is a family corporation owned by renowned businessman Eduardo Vega Diaz, his wife Carmelita Concengco Diaz, and is represented by their three children as Board of Directors. It is located south of Manila at Kilometer 29 Emilio Aguinaldo Highway Dasmariñas, Cavite. It is a few kilometers away from prime tourist destinations and is situated in the neighborhood of major malls and entertainment centers.

The Resort has 25 friendly and well-trained, full time staffs that cater to the guests’ every need. Kalipayan Resort is a favored venue for Wedding, Debuts, Baptismal Gatherings, Birthday Parties, Business Seminars, Meetings, Company Outings, Graduation Ceremonies, Christmas Parties, and other special occasions. The Resort’s Hotel is also a popular choice for long-staying guests and businessman.

Before Kalipayan Resort opened its doors, the owners have had a long history in the hospitality industry. They opened their first hotel in Lipa City, Batangas in 1979 name D’ Family Crowd Hotel and Restaurant. It was a small hotel with 14 rooms that also had a small venue with a 200 seating capacity, which the Rotary Club of Lipa City as well...
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