I have an experience in an organizational change last year. I am a junior customer service assistant. Organizational change is a structured approach in an organization for ensuring that changes are smoothly and successfully implemented to achieve lasting benefits. In the modern business environment, organizations face rapid change like never before. Globalization and the constant innovation of technology result in a constantly evolving business environment. Phenomena such as computer/mobile adaptability have revolutionized business and therefore change management. The growth in technology also has a secondary effect of increasing the availability and therefore accountability of knowledge. With the business environment experiencing so much change, organizations must then learn to become comfortable profit and/or market share losses. In organization when the development or change on technology takes place, employee, like me, resists the change. Employee may fear that the change will lead technological unemployment. Some of my colleagues would be fired because they do not know the operation of advanced computers. In organization where pay is tied to productivity individuals usually resist change as they fear that they are unable to perform new task effectively. Employees may learn and work very slow as new elements exists. Organizational change directly affects all departments from the entry level employee to senior management. The entire company must learn how to handle changes to the organization. Senior management generally considers change as a threat to their power and influence in the organization due to which the change will be resisted by them. The introduction of participative decision making or self-managed work teams is the kind of change which is often seen as threatening by the senior management. Change in organization may threaten the expertise of specialized groups. For example, giving computer training to all the employees...
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