CATEGORY: Change Management
Culture an important part of change management
7 CommentsPosted in: Change Management|Tags: Change Management, Culture Change, Employee Engagement, Leadership, Performance Management, Strategy | By: Torben Rick|March 26, 2011 *
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All change in organizations is challenging, but perhaps the most daunting is changing culture. There are at least two reasons for this: 1. Culture is a soft concept - If there’s no concrete way of defining or measuring culture, then how can you change it? 2. Culture represents collective norms and behaviors – It’s hard enough to change one person’s behavior — how can you change the behavior of an entire organization?
But if managers want to build high-performing organizations, they need to address culture change.
Organizational culture grows over time
People are comfortable with the current organizational culture. For people to consider culture change, usually a significant event must occur. An event that rocks their world – such as burning platform. So before you you get buy-in, people need to feel the problem. People aren’t going to consider anything until they are convinced there is a problem that truly needs to be addressed.
Even then, to recognize that the organizational culture is the culprit and to take steps to change it, is a tough journey. When people in an organization realize and recognize that their current organizational culture needs to transform to support the organization’s success and progress, change can occur.
Major steps involved in changing an organization’s culture
There are four major steps involved in changing an organization’s culture: 1. Before an organization can change its culture, it must first understand the current culture, or the way things are now. 2. Once you understand your