Chain of Command

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According to Army Regulation six hundred dash twenty, chapter two, paragraph two dash one, subsection (a): “the chain of command assists commanders at all levels to achieve their primary function of accomplishing the unit’s assigned mission while caring for personnel and property in their charge.” What that means is that the chain of command facilitates communication from the highest commander to the lowest private as fast and accurate as necessary in order to get the mission accomplished and the soldiers and equipment taken care of. The chain of command is basically like a ladder, where you go as high or low as you need to, to take care of the issue. It’s designed so that the issues can be addressed and resolved at the lowest level. But, if the issue cannot be resolved at the lowest level, you can proceed to the next echelon to seek a solution. “Proper use of the chain of command is vital to the overall effectiveness of the Army.” [Army Regulation six hundred dash twenty, chapter two, paragraph two dash one, subsection (c)] The enlisted soldiers are required to use the Noncommissioned Officer Support Channel before using the chain of command. The proper way to use this is from the bottom up. First, you speak to your team leader/squad leader, then the Section Sergeant, then Platoon Sergeant, then First Sergeant, and finally the Command Sergeant Major. But when you are in a shop with a Noncommissioned Officer in Charge (NCOIC) and an Officer in Charge (OIC), you speak to the NCOIC first, and if you cannot reach the NCOIC, or they cannot take care of your issue, you speak to the OIC. I did not find any information to support or oppose this assumption. The chain of the command defines the relationship of juniors and seniors within Army organization. An effective chain of command is essential for the Army to carry out its mission. Good leadership supports an effective chain of command.
The chain of command serves several purposes in the accomplishment of the Army’s

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