Cases 11 Boston Lyric Opera

Topics: Opera Pages: 3 (373 words) Published: January 25, 2015
Case xx - Boston Lyric Opera

Depended on digh donations from board members

Opera is very expensive to produce
Founded in 1976

Mission statement BLO

BLO has 46 doard of directors and 51 board of overseers

1998 expanded moved theatre. From 890 -> 1500 seats

BLO is the fastest growning firm

BLO challenges:
More subcribers to doners
Attact more funding
Contemplate a 2200 seat facility
Participants of the BSC process
Janice (general director, driving force)
Sue (introduced the BSC to BLO)
Ellen (highly experienced with BSC in NPO
Ken (want a more formal planning process)

Strategic Themes at BLO
Customer perspective
Develop loyal and generous individuals (Try to target donors, enhance involvment)

Build the BLO reputation internationally (Launch unique program with best talent, diversity, set of standard)

Reach the boston area community ( Build community support,

Questions

Benefits of BSC: Get people enhanced, make top position say no to initiatives because not correlates to the BSC Challenges: Some people don’t like the BSC (especially older), nobody want to be control, some critics are that the opera will loss its soul, loss creativity Other disadvantage on BSC: Have to communicate to employees, it them enhanced etc. Maybe the put it in the back of the room, not maintained

Are people empowered? Younger ones are, not older. Overall empowers them

Q5. Interactive approach
Key of development of BSC
Involvement of the top management

Group work
Measures in NPO

Target
Higher number of consumers, children helped, etc.

Methods
NPO measures can be quantified, fx. Customer satisfaction, Indeks over doners/ (change in donors/donors) +

Initiatives (how to reach target though methods)
Actions/initiatives to reach a higher target (code of conduct, events etc. )

Discussion
Target is unique performance, -> Define what is unique performance

Group 3
Launch a unique...
Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

  • Boston Lyric Opera Essay
  • Boston Lyric Opera Case for Management Control Research Paper
  • Boston Chicken Case Essay
  • Boston Beer HBS Case Essay
  • Lyrics Essay
  • Boston Beer Case Study Essay
  • Boston Creamery Case Essay
  • Boston Chicken Case Solution Essay

Become a StudyMode Member

Sign Up - It's Free